Find The Best Deals
How may we help?
We care about our customers, if you are not satisfied with your hotel reservation in any way please let us know and we will try our best to help resolve any issues you may encounter.
Answers for the top 5 customer queries:
1. How do I find an available hotel on my travel dates?
2. How do I cancel, amend or extend my reservation?
3. What is the GetaroomTonight.com best rate guarantee?
4. How secure are my credit card details when paying online?
5. How safe is my personal information?
For all other queries please contact us or email us [email protected].
1. How do I find an available hotel on my travel dates?
The easiest way is to use the 'Find Hotel Deals' section found on the top of most GetaroomTonight.com pages by entering your dates and the city or hotel you want to stay at. You need to enter at least the first 3 letters of the city or hotel name and then you will be prompted with a list of available cities and hotels starting with those 3 letters (you do have to make sure spelling is correct though!).
The GetaroomTonight.com site is organised into three main levels 1. Countries with city listings 2. Cities containing different hotel categories including hotels by brand, hotels on certain main streets etc and 3. Individual hotel property listings.
If you’re looking for hotels in a particular city, the place to start is our Site Map of Hotels by Country. You just select your country and city, enter your travel dates and click the 'See deals now' button and, hey presto, hotel deals galore!
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2. To cancel, extend or amend existing reservations:
a. If you need to urgently cancel an existing reservation, please see the cancel reservation link on your confirmation email
b. If you need to extend, cancel or your reservation or modify your reservation in anyway please see your confirmation email. Adding rooms, upgrading your room, changing the dates of your stay or cancelling can all be done online via your confirmation link or email.
If you need to amend your reservation, you are outside the free cancellation period and there are extenuating circumstances for the cancellation, please call the number shown on your confirmation email. If you do not have your confirmation voucher handy, click here to log in and see your booking.
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3. What is our best rate guarantee?
In a nutshell, if you find a lower rate on another web site for the same room and date within 24 hours of making your booking with us, we'll match the price.
The best rate guarantee is based upon hotel room rates only and does not include any taxes, tariffs or fees and does not apply to discounted rates for senior citizens, travel industry rates (e.g. IATA), corporate or Government rates.
6.GetaroomTonight.com Reservation Terms and Conditions
GetaroomTonight.com reservation terms and conditions, privacy policy, terms of use. Please refer to your confirmation email or see above to view, amend or cancel your hotel reservation.
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4. How secure are my credit card details when paying online?
We treat the security of your information very seriously. This includes protecting your personal and credit card details by 256 bit SSL encryption and using digital certificates from Norton powered Verisign, industry leaders in the protection and management of data transmission and storage.
In other words, it is near impossible for even the most determined bad guy to get hold of your details.
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5. How safe is my personal information?
Just as importantly, we have stringent rules around the security of your personal information including never using your information for anything other than for the booking you make and follow up information and never giving your details to unauthorised third parties (yes, we hate spammers too).
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Why make a GetaroomTonight.com Reservation?
- Compare hotel deals at over 2M hotels, apartments, resorts and bed & breakfasts worldwide
- Free Price Guardian Price Drop Protection
- No booking fees
- Easily manage your bookings online
- Secure transactions
- It's fun to Getaroom!
