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8396 South Main Street, Helen, Georgia (Ga), GA 30545 , USA (show map)
Hotel Overview
Formerly SureStay Hotel Helen Downtown
Before April 2019 SureStay Hotel by Best Western Helen Downtown was known as SureStay Hotel Helen Downtown

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for SureStay Hotel by Best Western Helen Downtown
Each day we'll check prices and send you an email for your selected dates at SureStay Hotel by Best Western Helen Downtown. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of SureStay Hotel by Best Western Helen Downtown
General
Free parking, On-site parking, Parking, WiFi everywhere
Activities
Golf course (within 3 km), Hiking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Snack bar
Pools and wellness
Indoor pool, Indoor pool (all year)
Front-desk/reception area services
24-hour front desk
Common areas
Garden, Terrace
Cleaning services
Daily maid service
Business facilities
Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Coffee machine, Desk, Entire unit located on ground floor, Entire unit wheelchair accessible, Flat-screen TV, Hairdryer, Heating, Hot Tub, Iron, Microwave, Refrigerator, Satellite Channels, Shower, Spa Bath, Tea/Coffee Maker, Telephone, Toilet, TV, Upper floors accessible by stairs only, Wake-up service
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“I will be back”
04 Dec 2024
I liked that it was clean, the proximity to the center and the friendly staff

“Superb”
02 Dec 2024
Loved the location and area. Breakfast was very good

“Comfortable and relaxing”
19 Jul 2024
Great location to visit the historical locations around town. Hotel and surroundings a very tidy, comfortable bed. Great selection at breakfast

“Very convenient location, nice breakfast and clean rooms.”
18 Jul 2024
Lovely staff, bedroom clean and tidy if a bit dated. Mattresses could do with replacing but otherwise a very nice establishment.

“Very enjoyable in a very cute town.”
16 Jul 2024
The property is beautiful, in German style to match the rest of the town. Amenities were nice. Location is great, walking distance to everything. We requested to be moved due to a large family with kids jumping on beds after 10pm on the other side of the wall. We were immediately moved and enjoyed a quiet room sooooo much!! Beds were comfy, shower with good water pressure. So clean! Parking lot safe and convenient.

“Excellent”
27 May 2024
The room was very comfortable, it had everything you needed. The staff was very friendly, the breakfast was good. The hotel is located next to Helen, so, you can walk there, and in front of the hotel is the Georgia Mountain Coaster, so you have a good attraction there for you to have fun.

“Great stay at older style modernised hotel.”
08 May 2024
Well back from the main road and quiet. Good selection of continental breakfast. Pleasant staff. Good local information sheets.