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27 Phu Doan Street, Hanoi (show map)
Hotel Overview
Formerly Hanoi Central Star Hotel
Before April 2019 Phoenix Palace Hotel Hanoi was known as Hanoi Central Star Hotel

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Phoenix Palace Hotel Hanoi
Each day we'll check prices and send you an email for your selected dates at Phoenix Palace Hotel Hanoi. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Phoenix Palace Hotel Hanoi
General
Parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Room service
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Shared lounge/TV area, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Bidet, City view, Cleaning products, Clothes rack, Desk, Dining table, Dressing Room, Electric kettle, Executive Lounge Access, Extra Long Beds (> 2 metres), Fan, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hot Tub, Linen, Minibar, Private entrance, Safety Deposit Box, Satellite Channels, Seating Area, Shared Toilet, Shower, Slippers, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews

“Very good”
10 Jan 2025
Great location, very nice breakfast and super comfortable beds. The staff was also very kind and helpful even though it was a bit hard to communicate

“Hanoi stay. 3 nights.”
04 Jan 2025
Nice staff. Great breakfast. Comfortable bed. A busy street, but good location.

“Pleasant stay in Old Quarters”
23 Dec 2024
It was close to eateries and convenience stores. Most tourist places was easily accessible by walk. The reception desk helped with arranging tours.

“Convenient hotel”
16 Dec 2024
- Convenient hotel - Good budget - Breakfast - Clean rooms, sleep good. - Shower with really hot water ! (comparing 3 hotels I have done in Hanoi during my trip, this one have real hot water) - They don’t bother me with tours like other hotels in Ha Noi - The guys are chilled Thanks !

“I’ll come back again”
12 Dec 2024
Very nice room. Location is very good. Staff helpful

“PERFECT VALUE FOR PRICE!!”
02 Dec 2024
We used this hotel as our base to explore Hanoi and different places in the North of Vietnam (leaving our heavy luggage here while on tour for 2 or 3 days away from town): extremely convenient hotel to discover the centre and all the attractions of this vibrant city and its surroundings. It provides the perfect atmosphere to rest after a long day in town. The staff is warm and helpful with information, tour and taxi reservations etc… Highly recommendable!

“Well priced and worth the stay.”
24 Nov 2024
It was very well priced and In a good location. Loved the pancakes for breakfast! Very accommodating when we had a geko in our room and my friend would not stay there as we couldn’t get him out (a fear of hers)! The man on duty kindly changed our room for us with no issues.

“Great location”
18 Nov 2024
Location was great close to old quarters Breakfast was good

“Very good”
16 Nov 2024
The location of the hotel is superb. Staff were very friendly. They packed us breakfast twice when we had to leave very early in the morning. Rooms were small and needs refurbishment. House keeping was good and the bathroom towels were changed every day. There were no coffee powder in the room. Only tea bags were given. Breakfast was ok and gets over very fast!!! Overall we had a very pleasant stay here

“A bit over priced for the standards.”
15 Nov 2024
Location was very good. The night porter was very accommodating and friendly as for the other staff… Breakfast had potential , you order 1 a la carte dish and the rest was buffet , however if you are not one of the first groups of guests down for breakfast you have very limited choice as they do not restock even though there is staff walking around. The night porter also gave us cold bottles of water when we were leaving early in the morning which was very appreciated.
Hotels Nearby
Beryl Charm Hotel and Spa
Distance : 0.3 KM
La Beaute Boutique Hotel & Spa
Distance : 0.63 KM
Hanoi Center Silk Hotel & Travel
Distance : 0.72 KM
Hanoi 20 Hotel & Apartment
Distance : 2.01 KM
Lotus Inn West Lake
Distance : 2.7 KM
BOM HOMES- VINHOMES METROPOLIS-Service Apartment
Distance : 3.4 KM
Sunny Hotel 1
Distance : 3.68 KM
EVEREST HOTEL
Distance : 4.15 KM