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BOM HOMES- VINHOMES METROPOLIS-Service Apartment

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Hotel Pan Pacific Hanoi (formerly Sofitel Plaza Hanoi)

1 Thanh Nien Road, Hanoi, 10000 (show map)

8.6

Fabulous

436 verified reviews

1/40

See rooms & prices »

Hotel Overview

Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River. Just minutes from the city centre, guests can visit the vibrant Old Quarter, located just 3 km from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property.
Pan Pacific Hanoi is 2.8 km from Thang Long Water Puppet Theatre. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets.
The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked minibar. En suite bathrooms are fitted with a bathtub or shower and provide French bathroom amenities.
Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which boasts a panoramic view of the city, or the Song Hong Bar.
Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business centre.

Formerly Sofitel Plaza Hanoi

Before January 2019 Pan Pacific Hanoi was known as Sofitel Plaza Hanoi

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Rooms List

Pacific Club Room - enter dates to see room photos

This air-conditioned club room has carpeted flooring and is soundproof. It is fitted with a flat-screen satellite TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.

Deluxe Double Room - enter dates to see room photos

Featuring contemporary decor with light tones, this air-conditioned double room is fitted with a flat-screen satellite TV and a work desk overlooking panoramic views of the city. The en suite bathroom includes a hairdryer and free toiletries.

Premier Lake View Room - enter dates to see room photos

This air-conditioned premier room opens up to panoramic views of West Lake. It is fitted with carpeted flooring, a flat-screen TV and a desk. The en suite bathroom includes a separate bathtub and a standing shower.

Studio Suite - enter dates to see room photos

This spacious air-conditioned suite opens up to panoramic views of the lake. It has a separate living room fitted with a flat-screen TV, desk and minibar. The en suite bathroom includes a hairdryer and free toiletries.

Deluxe Twin Room - enter dates to see room photos

Featuring contemporary decor with light tones, this air-conditioned twin room is fitted with a flat-screen satellite TV and a work desk overlooking panoramic views of the city. The en suite bathroom includes a hairdryer and free toiletries.

One-Bedroom Premier Serviced Suite - enter dates to see room photos

This one-bedroom apartment comes with a separate living room with sofa and fully-equipped kitchen. En suite bathroom comes with a deep bathtub, separate rain shower stall and free toiletries.

One-Bedroom Executive Serviced Suite - enter dates to see room photos

This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as lake views. The unit offers 1 bed.

Two-Bedroom Premier Serviced Suite - enter dates to see room photos

This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as lake views. The unit has 3 beds.

Two-Bedroom Executive Serviced Suite - enter dates to see room photos

This spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. In the kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as lake views. The unit has 3 beds.

Deluxe King Room with Lake View - enter dates to see room photos

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a wardrobe, a safe deposit box as well as lake views. The unit offers 1 bed.

Deluxe Twin Room with Lake View - enter dates to see room photos

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, a minibar, a wardrobe, a safe deposit box as well as lake views. The unit offers 2 beds.

Premier Twin Room with Lake View - enter dates to see room photos

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with streaming services, a minibar, a wardrobe, a safe deposit box as well as lake views. The unit has 2 beds.

Pacific Club King Room with Lake View - enter dates to see room photos

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, executive lounge access, a wardrobe as well as lake views. The unit offers 1 bed.

Studio Suite with Balcony - enter dates to see room photos

This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a minibar, executive lounge access, a seating area as well as lake views. The unit has 1 bed.

One-Bedroom Apartment with City View - enter dates to see room photos

The unit has 1 bed.

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Facilities of Pan Pacific Hanoi

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Breakfast in the room, Grocery deliveries, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (seasonal), Sauna, Spa and wellness centre

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk

Common areas
Shared lounge/TV area, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, City view, Cleaning products, Clothes rack, Desk, Dining area, Dining table, DVD Player, Electric kettle, Entire unit wheelchair accessible, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Lake view, Linen, Microwave, Minibar, Oven, Refrigerator, Riverview, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Telephone, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet, Washing Machine

Last updated: 7 Feb 2025 - Update now

Hotel Policies

Check-In
14:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.
Extra beds are subject to availability upon check-in.
Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.

Traveller reviews

8.6

Fabulous

436 verified reviews

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Julia

“Comfortable, convenient and inexpensive”

8.0

27 Dec 2024

Very convenient conference style hotel at a bargain rate and well located for the airport. It’s a good ‘passing-through’ hotel.

Lesdy Arely

“Fair”

6.0

06 Dec 2024

The Bathtube of the room not properly clean and Evelyn from-front desk (the morning when I check out) was not very kind and seemed not to have a lot of warm hospitality

Lucinda

“Super comfortable stay”

10.0

05 Dec 2024

Beautifully clean, super comfortable and great staff

John

“Definitely recommend hotel to friends & would stay their again”

9.0

24 Sep 2024

Breakfast was excellent - huge range of options. Staff in the Club lounge were excellent. Food offerings in club lounge was limited compared with other hotel chains. Concierge & front desk staff were very helpful

ANDREY

“An old well established 5* hotel in a prime area and with good service”

8.0

14 Aug 2024

The hotel is well located by the lake. There are good restaurants on site. Service is very good overall. In particular, the Chinese restaurant on the first floor stands out.

Keenan

“A break from the bustle of hanoi”

10.0

18 May 2024

Restaurant pacifica very good value and delicious food. Spa treatments well priced and lovely atmosphere. Great indoor and outdoor rooftop bar with yummy food and cocktails.

Jane

“Great.”

9.0

20 Apr 2024

Location, pool, sauna and views from the room & roof top.

Brian

“Would highly recommend”

9.0

02 Apr 2024

Stayed on the club floor with access to the lounge. Very nice staff and comfortable with good ac shower etc

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Hotel Pan Pacific Hanoi (formerly Sofitel Plaza Hanoi)

1 Thanh Nien Road, Hanoi, 10000 (show map)

Hotel Overview

Formerly Sofitel Plaza Hanoi

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Pacific Club Room - enter dates to see room photos

Deluxe Double Room - enter dates to see room photos

Premier Lake View Room - enter dates to see room photos

Studio Suite - enter dates to see room photos

Deluxe Twin Room - enter dates to see room photos

One-Bedroom Premier Serviced Suite - enter dates to see room photos

One-Bedroom Executive Serviced Suite - enter dates to see room photos

Two-Bedroom Premier Serviced Suite - enter dates to see room photos

Two-Bedroom Executive Serviced Suite - enter dates to see room photos

Deluxe King Room with Lake View - enter dates to see room photos

Deluxe Twin Room with Lake View - enter dates to see room photos

Premier Twin Room with Lake View - enter dates to see room photos

Pacific Club King Room with Lake View - enter dates to see room photos

Studio Suite with Balcony - enter dates to see room photos

One-Bedroom Apartment with City View - enter dates to see room photos

Map

Setup a Price Alert for Pan Pacific Hanoi

Facilities of Pan Pacific Hanoi

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Comfortable, convenient and inexpensive”

“Fair”

“Super comfortable stay”

“Definitely recommend hotel to friends & would stay their again”

“An old well established 5* hotel in a prime area and with good service”

“A break from the bustle of hanoi”

“Great.”

“Would highly recommend”

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