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683 Lac Long Quan Street, Tay Ho District, Hanoi, 100000 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for L7 WEST LAKE HANOI By LOTTE
Each day we'll check prices and send you an email for your selected dates at L7 WEST LAKE HANOI By LOTTE. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of L7 WEST LAKE HANOI By LOTTE
General
Free parking, On-site parking, Parking
Activities
Mini golf
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Vending machine (drinks)
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Shuttle service (free)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Private check-in/check-out, Tour desk
Common areas
Garden, Shared lounge/TV area, Terrace
Entertainment and children services
Children's playground, Kids' club
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Alarm clock, Balcony, Bathrobe, Bathroom, Bidet, Cable Channels, Clothes rack, Coffee machine, Desk, Electric kettle, Entire unit wheelchair accessible, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Lake view, Minibar, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The pool closed on every first Monday of the month.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Perfect. Thank you”
10 Jan 2025
The hotel was exceptional. Immaculately clean, great facilities and wonderful staff.

“Clean and accommodating for a short stay.”
16 Dec 2024
Room service was excellent. Friendly staff. Check-in and check out was easy.

“Superb”
30 Sep 2024
very nice facilities we enjoyed the pool, indoor golf and cocktail bar. Rooms were very nice and clean.

“Luxurious stopover”
23 Sep 2024
Amazing rooftop pool, a great bar and restaurant and overall exceptional staff. The rooms are modern and very comfortable

“Brilliant stay”
10 Sep 2024
Our stay was fabulous. A huge thank you to James the Duty Manager who made our 30th wedding anniversary one to remember. The cake was a pleasant surprise. The infinity pool and roof top bar was amazing. Also, thank you to Hazel with a very smooth check out.

“It was great to rest at the hotel”
25 Jul 2024
Quiet and relaxing, warm colors suitable for rest, Very convenient connection to the shopping area, Staff very Enthusiastic and friendly, GYM room and swimming pool facilities are very good.

“Almost the perfect stay, if they didn't call a scammer taxi service”
13 Jul 2024
The hotel in general is great. New, comfortable, and a great pool at the rooftop with a beautiful view to the lake. Nice rooftop bar, great playground for the kids, and other facilities. All excellent! Also, direct access to the Mall which has a lot of options for eating and shopping. The location is great because just 20/30m from the airport and near west lake to go by foot. Finally, all the amenities in the room are great.

“L7 west lake Hanoi hotel make stay satisfying, impressive, valuable”
24 Jun 2024
The hotel has an impressive design style, relaxing and peaceful color tones, The bed is comfortable and clean.

“Fantastic experiences in this hotel”
15 Jun 2024
The staff were friendly and helpful. The receptionists are very helpful. Love staying in this hotel. The concierge guy “Erick” was really helpful and gave us a satusfactory service. We will definetly come back to stay in this hotel for our next visit.