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23 Lo Su Street, Hoan Kiem District, Hanoi (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Ja Cosmo Hotel and Spa
Each day we'll check prices and send you an email for your selected dates at Ja Cosmo Hotel and Spa. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Ja Cosmo Hotel and Spa
General
Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Grocery deliveries, Room service
Pools and wellness
Hot tub, Massage, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Cable Channels, City view, Clothes rack, Desk, Electric kettle, Entire unit wheelchair accessible, Fan, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Hot Tub, Landmark view, Linen, Refrigerator, Riverview, Safety Deposit Box, Shower, Slippers, Sofa, Spa Bath, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews

“Superb”
30 Mar 2025
It was good stay and staff was polite tomy and andrew

“Superb”
29 Mar 2025
Tomy , very good boy , helpful during my whole stay

“Superb”
27 Mar 2025
I had an amazing stay at Ja Cosmo Hotel in Hanoi! From the moment I arrived, the staff made me feel right at home with their warm hospitality and attentive service. The rooms are comfortable, clean, and well-equipped, providing everything I needed for a relaxing stay. A special thanks to Tomy and the entire team for going above and beyond to make my visit truly memorable. Their kindness, professionalism, and genuine care made all the difference. I highly recommend Ja Cosmo Hotel for anyone visiting Hanoi. It’s a fantastic place with exceptional service!

“Good stay at Ja Cosmo”
27 Mar 2025
The staff is friendly and courteous. They arranged early check-in on request without any charge. The food was good. Never had such a delicious French Toast ever. Breakfast space is a little small. The rooms are small but clean with all required amenities. They even have a bathtub inside. Location is amazing, eateries are nearby, Indian restaurants are in close vicinity. Lake is walkable, it is in heart of Old Quarters. The only problem I faced, in the name of laundry service they have only washing service, not ironing. I had asked for an iron and ironing board in evening, they said they will arrange but they couldn't. Having an extra or a spare iron would not hurt incase of such scenarios.

“Superb”
24 Mar 2025
Second stay here, 2 room upgrades. Just brilliant. Fantastic staff.

“Superb”
21 Mar 2025
David excellent Chinese Speaking skills and very helpful to me

“Good”
21 Mar 2025
The staff was great and available, doing the best to help The bed was huge, never seen anything like that

“Brilliant value for money”
20 Mar 2025
Very spacious and comfortable room in a fantastic location and amazing water pressure

“Superb”
20 Mar 2025
Staff(David,Henry) were absolutely fantastic. Always there for the guests. Great service!

“Nice stay in Hanoi”
19 Mar 2025
The hotel is good value for money - the rooms are clean, the breakfast has a good variety and the location is super close to the old quarter, the lake and the water puppet show.