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44 Hang Hanh Street, Hanoi (show map)
Hotel Overview
Formerly Hanoi Imperial Hotel
Before September 2019 Imperial Hotel & Spa was known as Hanoi Imperial Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Imperial Suite with City ViewSetup a Price Alert for Imperial Hotel & Spa
Each day we'll check prices and send you an email for your selected dates at Imperial Hotel & Spa. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Imperial Hotel & Spa
General
Parking, Private parking
Activities
Cycling
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Hot tub, Massage, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Safety deposit box, Tour desk
Common areas
Shared lounge/TV area, Terrace
Entertainment and children services
Babysitting/child services, Evening entertainment
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, City view, Cleaning products, Clothes rack, Desk, Electric kettle, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hypoallergenic, Linen, Minibar, Pay-per-view Channels, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Cameron “Great location and friendly staff”
12 Apr 2025
Great location within easy walking distance of the lake. Staff were very friendly and helpful. We booked a family room for our family of three. Adequate size and layout.
Alex “Great staff, great service, great breakfast, great location.”
07 Apr 2025
Spacious room, great service, staff at reception were incredibly helpful, from volunteering to confirm with travel agencies the logistics and times of pickup, to walking with me to the pickup point for the taxis, buses, etc. Everytime I had to wait at reception, I would be offered tea. At breakfast, staff were also very helpful, and would remember my breakfast preferences. The customer service was impeccable. The hotel location is right in the middle of the old quarter, literally two minutes walk from the lake, surrounded by great food places and travel agencies.
Shakira “Super stay, would definitely stay again”
19 Feb 2025
When we arrived the safe were friendly, professional smd polite. We were given a free upgrade which was amazing. The staff could not do enough for us.
Calogero “3 nights in Hanoi”
10 Feb 2025
The location was awesome. Staff extremely pleasant and always ready to help! Breakfast was plentiful and delicious. Suite and bathroom very large.
Ian “Comfortable, safe and in the heart of the Old Quarter.”
04 Feb 2025
Great location in the Old Quarter. Staff are excellent - nothing is too much trouble. Hotel is spotlessly clean and rooms are spacious and have everything you would need. We are already booked to stay here again at the end of our trip before heading back to England.
Morten “Superb”
31 Jan 2025
The location was amazing, room was nice and staff we're very helpful and nice.
Michael Carter “Customer facing issue MUST be solved, otherwise fine”
30 Jan 2025
This is my 21st trip to Vietnam; I am married to a lady born in Hai Phong, who has lived in Australia for 32 years. The staff were excellent at and near reception. The room, with one exception was good. Location excellent.
Stacey “Superb”
17 Jan 2025
We loved our stay at the Imperial! It was a calm oasis in the very busy and exciting Old Quarter! The staff were very friendly and helpful, the rooms were lovely.
Abhinav “Superb location”
07 Jan 2025
Exceptional service and superb location in the heart of the Old Quarter.
Richard György “Superb”
02 Jan 2025
The hotel is a small gem, feels like a family business. Staff is exceptionally kind and caring, they did everything to let us enjoy our holiday. The small size of the property provided more privacy. Location is very convenient, everything is in a walking distance.
