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22 Lò Sũ, Hanoi (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hanoi Emerald Waters Hotel Valley
Each day we'll check prices and send you an email for your selected dates at Hanoi Emerald Waters Hotel Valley. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hanoi Emerald Waters Hotel Valley
General
Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Grocery deliveries, Restaurant, Room service, Snack bar
Pools and wellness
Massage, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Shared lounge/TV area, Terrace
Entertainment and children services
Babysitting/child services, Evening entertainment
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bathrobe, Bathroom, Bidet, Cleaning products, Clothes rack, Desk, Dining area, Electric kettle, Fan, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hypoallergenic, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Private entrance, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Telephone, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews

“The friendliest and most helpful staff”
16 Jan 2025
The staff were the loveliest people I met in Vietnam, especially Justin. He went above and beyond during our stay to help when my friend was sick. He also gave excellent recommendations for restaurants. The hotel is so close to the lake and quiet which is a luxury for Hanoi

“10/10 the perfect stay in Hanoi”
16 Jan 2025
What a fantastic hotel. We were met by Tracey who went above and beyond to ensure we had the perfect experience. Very close to all the attractions Hanoi has to offer and if I'm back in Hanoi for a holiday, I'll be booking here again. Between Tracey and Grace the staff are outstanding, always with a smile and willing to assist in anyway. The room was perfect for a couple and clean, WIFI was very fast and reliable.

“Superb”
14 Jan 2025
Justin , Grace and rest of the staff were very helpful and courteous.

“Hidden gem in central Hanoi”
13 Jan 2025
The staff - Jerry, Kim, Grace and Dave - were exceptional in their hospitality and helpfulness. Nothing was too much trouble. Lovely, clean rooms and a very comprehensive breakfast buffet. Really useful to be able to leave our large cases in the hotel during our trip to Ha Long Bay. Central location in the old quarter, which put most attractions within easy reach. A great choice at a value price. We would definitely go back.

“Hidden, but not out of sight!”
13 Jan 2025
Spotlessly clean. Staff - Jerry, Kim and Grace - are so friendly and attentive. Location is perfect for the old quarter. Breakfast is excellent, although taken in the sister hotel, literally just across the road. Quiet at night. Really useful to be able to leave/store our heavy luggage during our Ha Long Bay trip. Great value for money.

“Best hotel in Hanoi 🌟”
13 Jan 2025
We had an excellent experience staying in this Hotel, the room is quiet and perfect, the bed is amazing, and the best shower, the location is perfect in the old quarter, excellent breakfast and all the staff were amazing with us, they helped with everything, efficient, quick, and friendly service. They made our stay in Hanoi 5 star ⭐️⭐️⭐️⭐️⭐️ Thanks to Justin 🙌 look after us very well.

“Honeymoon stay - location and staff are exceptional”
12 Jan 2025
the staff was really exceptional. We had a honeymoon trip and one of the stop was Hanoi. They managed and adviced us on the best boat trip ever - Stellar of the Sea. 100% recommended - very hard to describe the feelings very great special goes to Grace and the rest of team. We would definitely come back because of them.

“Superb”
11 Jan 2025
The personal is extremely friendly and always there to help. The massage/spa is very good. The breakfast offers a large variety of different things and it's delicious.

“Brilliant staff, clean environment and super convinient location”
09 Jan 2025
This property is in an ideal and convenient location to explore the old quarter of Hanoi. I would highly recommend it to anyone. Most notably the staff at Hanoi Emerald Waters were extremely helpful and one of the most friendly hosts that we have met throughout our many years of travel. They go above and beyond to assist and help! Will definitely rebook if we visit Hanoi again!

“Perfect stay.”
09 Jan 2025
Room was perfect. Clean and spacious. Staff were really nice and friendly. Hot water never ran out in the shower.