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No.28, Hubing Road, Hangzhou, 310006 (show map)
Hotel Overview
Formerly Hyatt Regency Hangzhou
Before April 2019 Grand Hyatt Hangzhou was known as Hyatt Regency Hangzhou
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
King Room with Garden Setup a Price Alert for Grand Hyatt Hangzhou
Each day we'll check prices and send you an email for your selected dates at Grand Hyatt Hangzhou. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Grand Hyatt Hangzhou
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Hiking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Vending machine (drinks)
Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre
Transportation
Airport shuttle
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Valet parking
Cleaning services
Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath or Shower, Bathroom, Cable Channels, Desk, Free toiletries, Hairdryer, Ironing Facilities, Minibar, Refrigerator, Safety Deposit Box, Seating Area, Tea/Coffee Maker, Telephone, TV, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a valid government-issued ID card or passport upon check-in.Please note that smoking is not allowed in all rooms.Please note that the onsite restaurants, bars and facilities may have limited services until further notice.According to the new regulations of Zhejiang Domestic Waste Management Regulations, starting from March 14, 2022, the hotel will no longer actively provide single-use items such as toothbrushes, combs, bath wipes, razors, nail files, shoe wipes, etc. For use, please consult the hotel.
Traveller reviews
Yu Xin “Comfortable stay with good amenities but no lake view”
06 Jan 2025
Location - it’s located right in front of West Lake, reachable in seconds. Amenities - premium amenities; Dyson hairdryer, Balmain toiletries, comfortable pillows and bed. Room - very spacious, separate bathroom from shower area, comes with huge bathtub. Check In - I could check in early at 1pm as room was available. Breakfast - a great variety, spoilt for choices.
Crystal “Superb”
05 Dec 2024
The location is perfect, just next to the West Lake. Beautiful view. Very friendly and well-trained staff.
Tiago “Excellence”
31 Oct 2024
Everyone is amazingly professional and the hotel is very nice and clean. Facilities are amazing. Gym is very well equipped.
Sarah “Incredible hotel in a stunning location - 100% recommend”
29 Aug 2024
This was an utterly perfect stay. The hotel is fabulous, and the staff could not have been more helpful, especially in booking taxis which can be tricky as a foreigner. It was my daughter's birthday, and they made a great effort to surprise and delight her - we were so touched at their kindness. The breakfast buffet was absolutely phenomenal - I cannot recommend it highly enough for variety and quality. Wonderful location. I would love to return.
