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Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel El Mayo
Each day we'll check prices and send you an email for your selected dates at Hotel El Mayo. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel El Mayo
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Cycling, Hiking, Ski pass vendor, Ski storage, Ski-to-door access, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Vending machine (drinks)
Transportation
Shuttle service (free)
Front-desk/reception area services
Lockers, Luggage storage, Safety deposit box
Common areas
Garden, Shared lounge/TV area
Cleaning services
Laundry
Miscellaneous
Air conditioning, Family rooms, Heating, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathroom, Cleaning products, Clothes rack, Free toiletries, Heating, Linen, Mountain view, Shared Bathroom, Shared Toilet, Shower, Slippers, Soundproofing, Toilet, Towels, Towels/Sheets (extra fee), Upper floors accessible by stairs only, View, Washing Machine
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Opening hours for the public bath are16:00 - 2200To use the property's free shuttle, please make a reservation in advance. Contact details can be found on the booking confirmation.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Superb”
11 Feb 2025
We had a wonderful stay. The hosts were so lovely and always greeted us when we arrived back after skiing or dinner. The room was warm, clean and comfortable. The Onsen was great after a day's skiing. Excellent location.

“Superb”
08 Feb 2025
Staff were excellent and went above and beyond to make our stay comfortable.

“Superb”
04 Feb 2025
Lovely japanese couple run the lodge, make delicious breakfast with local rice, and dropped us off to ski resorts in the morning. Close to echoland to go out for Izakaya. Also very close to bus stop.

“Wonderful, Cozy, Comfortable”
04 Feb 2025
Hotel provides shuttle bus which could take you from and to Hakuba JR station on the day you check in or check out. Also shuttle bus to ski resort such as Happo, Iwatake, 47, Iimori, and Goryu. Very convenient. Clean hotel, super nice and friendly staff who are so welcoming to us. Around the hotel there’s quite many restaurants

“Excellent accommodation”
25 Jan 2025
The owners were very welcoming and friendly. Always happy to help out. Our room was very large with a view of the mountains. We especially enjoyed breakfast each morning.

“Fantastic stay.”
25 Jan 2025
The owners were absolutely beautiful, welcoming people who just made everything so easy and cared so much. Thank you!!!

“Perfect stay in the snowy village”
16 Jan 2025
The staff were friendly and welcoming, the rooms spotless and comfortable, and the location unbeatable for a ski trip to Hakuba! A bus stop right outside the hotel provided free shuttle service to most of Hakuba’s ski resorts, making transportation incredibly convenient. Echoland, with its vibrant array of restaurants and bars, was just a 10-minute walk in one direction, while Hakuba town center was a short 10-minute stroll in the other—an ideal central base for exploring the area. The hotel also offered excellent ski gear storage and a relaxing onsen, perfect for unwinding after a day on the slopes. Highly recommended for a memorable stay!

“Superb”
12 Jan 2025
Lovely staff and cosy rooms with great beds. Breakfast was delicious too! Thanks for having us 😄

“Hotel El Mayo was perfect for our stay in Hakuba. Only a short walk away from the ski gondola’s and there were also free”
08 Jan 2025
We liked the location, cleanliness and overall atmosphere of hotel el mayo

“Exceptional hospitality and great value. Highly recommended. Will return if ever back in Hakuba.”
07 Jan 2025
The owners were just the most accommodating and helpful couple, dropping us off at ski resorts and picking us up as well as helping us with returning ski equipment. The breakfasts were great value and the dinners were delicious and also amazing value. The beds were comfortable and rooms were pretty spacious for Japanese standards.