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Ryokan Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Japanese-Style Room with Private Bathroom - Non-SmokingSetup a Price Alert for Bergtour Marukita
Each day we'll check prices and send you an email for your selected dates at Bergtour Marukita. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Bergtour Marukita
General
Free parking, On-site parking, Parking, WiFi everywhere
Activities
Ski pass vendor, Ski storage, Skiing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Vending machine (drinks)
Pools and wellness
Hot spring bath, Sauna
Front-desk/reception area services
Luggage storage, Safety deposit box
Cleaning services
Laundry
Miscellaneous
Air conditioning, Family rooms, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bathroom, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Telephone, Toilet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
To use the hotel's free shuttle, call upon arrival at Hakuba Station.Dinner must be reserved before 10:00. Breakfast must be reserved before 18:00 a day before.The hot spring baths are open from 05:00 until 09:00, during May until September. They are open from 06:00 until 09:00 during October until April.The sauna is open from 15:00 until 23:00.An accommodation tax per person per night is not included in the price and needs to be paid at the property.
Traveller reviews
Kelly “Beautiful staff, close to bus stop to other resorts, will stay again”
01 Apr 2025
The breakfast was excellent- western and japanese choices. The scrambled eggs were delicious! Staff so beautiful- lack of English not a problem, easily overcome with an ipad translator app. Stadd will drive you to the gondola, and the walk to the bus stop for other resorts under 5 minutes. Staff helped me book restaurants for 8 nights- every reservation they made- the food was amazing. Thoroughly recommend it. Onsen on site a huge bonus.
JayC “Amazing stay! Would come back again!”
12 Mar 2025
Can't praise this place enough! Right from our first introduction to the front of house staff - she's so cute, we never caught her name but her enthusiasm is next level. She doesn't speak English but uses a tablet to use a translator app - just brilliant! They allowed us to leave our baggage until check in which was great as it gave us some time to walk around the area and wait for our friends to arrive. Restaurants, rental places, the bus depot and a Lawsons store, all easily within a 5-10 minute walk. There are many things nearby and its closest mountain is Happo One, which the hotel does shuttle you to at either 8am or 9am if you let them know you are interested the night before. There were 3 couples and we all had our own rooms, traditional Japanese with the roll out mats to sleep on. These were doubled to provide extra comfort and I would say I had a decent nights sleep the week we were there. We had a great view from our room on the 3F, the mountains and the town. Plenty of space and storage room in the rooms. The Onsen facilities were great, indoor and outdoor option with a sauna attached at a huge 85 degrees Celsius. Note that the Onsen is closed from 10am to 3pm daily. As we were here in winter, the drying room was important to us. Each room gets its own gear locker downstairs and the drying room is large with hangers provided to make sure your clothes get dry. We had breakfast included and it was delicious. Mostly the same spread everyday with a few alterations, both western and Japanese options. We left full and ready to start the day. The staff here were also very friendly. The French toast is a must! There are a few other cool things, but I will leave that to you to discover.
Craig “Excellent traditional vacation.”
06 Mar 2025
Excellent breakfast. Extremely helpful staff. Bus transfer to gondola convenient. Onsen special view of snow falling. Ensure to have the Saturday dinner. Drying room and locker works well. Extra layer of futon in cupboard to assist comfort in sleeping Convenient location. Can walk to bus terminal to catch shuttle They offer drop off with luggage when finishing stay.
Oana “Superb”
06 Mar 2025
The Japanese style room was fantastic. The location of the hotel is perfect for the slopes - only 10min walk or free shuttle provided. The onsen was such a treat, most of the time we had it to ourselves. Lastly, the staff was so incredibly nice and went above and beyond to make us feel welcome.
A KIELY “Beautiful lodge, perfect hosts.”
04 Mar 2025
What a gem! This lodge was everything we could have wanted for our stay in the mountains. The hosts could not have been any more accommodating. They were happy to ring the popular restaurants for us to get bookings, which was really helpful during the busy season. The onsen's were pristine, and had plenty of shampoo/conditioner/shower gel/hair dryers etc which was a bonus. The rooms were spacious and clean. Plenty of room to put your luggage, kettle and mini fridge were super helpful.
Waterhouse “Very comfortable, traditional stay in Happo. Would book again in a heartbeat.”
01 Mar 2025
My highlight was how kind and helpful the staff were. Hotel was in a really good location for access to the snow and the hotel shuttle to Happo was very convenient. Great buffet breakfast too.
Cooper “Very friendly and accommodating staff, clean and a great location. We would definitely stay again”
28 Feb 2025
Very friendly and accommodating staff, clean and a great location
Anna “Superb”
25 Feb 2025
The hotel was in a quiet and convenient location close to the shuttle bus and supermarket. The rooms are very clean and comfortable.The staff were amazing in all aspects and made me feel very comfortable during my stay. Highly recommended
Ma “Absolutely wonderful and helpful staff!”
12 Feb 2025
I only have wonderful things to say about this property and its staff! The property was clean, room was big and onsen was wonderful. The staff were absolutely incredible! My husband had a ski accident whilst we were there and they went out of their way to help us! They helped us drive the car from the resort back to the hotel, pick up his skis and bag, drove us to different places to sort out all our problems. They helped us make phone calls and talk to people when we needed the car towed. I was so grateful I was reduced to tears a few times. Although their English and my Japanese were not good enough to communicate effectively verbally, we both used google translate and communication was smooth. I would just like to thank you again to the wonderful staff there for helping our family so much during our stay and we will for sure be back again!!
Sophie “Very good”
17 Jan 2025
Great location - easy walk to gondola and Happo bus terminal/shuttle stops. We had a traditional Japanese room and futon beds were comfortable enough. Really liked that they had ski lockers and a drying room downstairs. Complimentary coffee and snacks in the lobby were an added bonus! The staff were so lovely and very helpful. Would stay here again 🙂
