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Ryokan Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Standard Twin Room with Tatami Area with Open Air Bath and Garden View - Non-SmokingSetup a Price Alert for Suiun
Each day we'll check prices and send you an email for your selected dates at Suiun. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Suiun
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Hot spring bath, Massage, Sauna
Front-desk/reception area services
24-hour front desk, Luggage storage, Safety deposit box
Common areas
Garden, Shared lounge/TV area
Cleaning services
Daily maid service
Miscellaneous
Adult only, Air conditioning, Designated smoking area, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathroom, Bidet, Clothes rack, Coffee machine, Desk, Electric kettle, Entire unit located on ground floor, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Refrigerator, Safety Deposit Box, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, View
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Sam “Superb”
31 Dec 2024
Staff were very friendly and approachable. The hotel is in a great location to explore Gora and the surrounding area. Would definitely visit again!
Mandy “BEST experience :staying at Suiun!”
27 Dec 2024
LOCATION-close to Hakone Open Air Museum,Gora Park, Train Station. Lawson convenient store with 15 minutes walk. FOOD-Impressive Japanese dinner with multiple choices of side dishes and main. Both Japanese and Western style breakfast are delicious ( amount of breakfast offered is equivalent to our normal dinner meal!!!!) It is a good idea to have a very light lunch. The coffee beans offered in the room with a set of hand-grind machine and filtering equipment is excellent. Definitely worth a try! I feel sad that I forgot to ask the hotel the brand of the coffee beans. There are unlimited crackers, nuts, teas, drinks ( including alcohol!)at each floor and B1 floor ONSEN-private onsen in your own room, 3 small private onsen ( no reservations required, there is a lighting system to indicate LOCATION-close to Hakone Open Air Museum,Gora Park, Train Station. Lawson convenient store with 15 minutes walk. FOOD-Impressive Japanese dinner with multiple choices of side dishes and main. Both Japanese and Western style breakfast are delicious ( amount of breakfast offered is equivalent to our normal dinner meal!!!!) It is a good idea to have a very light lunch. The coffee beans offered in the room with a set of hand-grind machine and filtering equipment is excellent. Definitely worth a try! I feel sad that I forgot to ask the hotel the brand of the coffee beans. There are unlimited crackers, nuts, teas, drinks ( including alcohol!)at each floor and B1 floor ONSEN-private onsen in your own room, 3 small private onsen in the garden which fit 4-6 people and a large public onsen at B1. It was an unforgettable experience to watch sunrise and watch the starry sky while having hot spring spa at the same time! SERVICE- FIVE STARS service!!! Caring staffs from car park, front desk to the restaurants. They even remember details that we are celebration our anniversary and my son’s birthday.
InterLaura “Luxurious and Traditional”
21 Dec 2024
I've stayed in a lot of ryokan and traditional inns over the last 20 years of traveling in Japan and this was such an exquisite experience. Even checking in to the place was lovely since they brought us to a waiting area with free refreshments and let us check in early. The location was super near the Gora Station as well as several bus stops, which made getting around the area very convenient, and was just far enough from the train station that you couldn't hear the noise. We had the Japanese breakfast and it was phenomenal. Both the public onsen and the private one in our room were a joy.
Pima Mladshiy “Beatuful place in Hakone with private open-air baths”
20 Nov 2024
Really-really nice staff and personnel, big thanks to them! I have tried breakfast and dinner included option - really good experience. High quality food, lots of fish, sukiyaki, sashimi, great desserts. There is a choice between traditional japanese and western-style breakfast (not dinner). During dinner\breakfast there are some options which you can choose - 3-4 dishes from all (~ 10 in the course). Be careful, do not eat much before dinner \ breakfast :) - there are very much food. Location - not so far from Tokyo ~ 2 hours by train with transfers. Nice trip by train Hakone-Yumoto Station with audio "tour" during usual scheduled train. Nice views, Hakone open-air museum 20 min walk (must-have for visit). Near Gora station ( 5 min walk) - cable-railway to Owakudani and to lake Ashi. Room: great and big rooms, you can select yukata to wear, everything like water \ beer \ snacks \ tea \ others - free, available whole day at separate room near elevator (or inside your room). Onsen - I have tried onsen in the room - nice, bath is in open-air room (balcony). Water can be super-hot, be carefull, there is additional water tap with cold water. Private onsens are also good (big wood bath, big stone bath and bath with stones) - almost anytime one of them was free (beginning of November). Public onsen - has also sauna, but onsen size is similar to private onsen. Great garden near entrance with carps.
Theodore “Superb”
19 Nov 2024
Breakfast was amazing. Onsen and sauna area was very nice and the whole Ryokan was very comfortable and clean.
Jennifer “Beautiful hotel and relaxing onsen”
25 Oct 2024
We stayed in rooms with a private onsen each. The hotel and rooms are beautifully furnished with tatami mats and plants and you are offered pyjamas and a yukata to wear at the hotel. The onsen was nice and relaxing. Breakfast was offered with our service, where we had a very generous Japanese meal. The staff were very kind and helpful, and the shuttle service back to Gora station came in handy in wet weather!
Jae Yong “Superb”
16 Oct 2024
Great staff - super friendly, helpful, providing additional service (complimentary matcha making experience) Great bottomless drinks - draft beer, spirits & snacks all complimentary in the basement bar Great hot springs baths - 3 types of baths located in Japanese garden, private hinoki bath in each room Great room - very spacious, traditional Japanese room, super clean, great bed, complimentary toiletries, pajamas Food - good kaiseki course & breakfast, a great quantity of dishes provided (very filling)
Viacheslav “Luxurious with no compromises”
07 Oct 2024
This hotel blew me away with its quality. The staff, food, rooms, onsens, views — all were truly exceptional. There are three private osens and 2 gendered ones. All free to use. A wonderful aspect of this hotel is that a lot of the rooms have their own insuite onsens. This means that I never needed to wait for a private onsen, and the gendered ones were basically private as well (I was usually alone in the mens).
ziegler “The highlight of my trip”
06 Oct 2024
This was the most incredible experience. I loved my stay -- the staff members were both kind and english-friendly, the meals were much more elaborate than I assumed, and I'm super glad the yukata rental is included in the stay. I had a great time, the bath was phenomenal. I wish I had gotten an extra night because there were some cute shops/cafes nearby I would have liked to try. But I'll be back!!! It was wonderful.
Alexandre “Perfect stay in a beautiful setting”
30 Sep 2024
We spent two nights as a couple in this dream hotel in Hakone, and everything was absolutely perfect. The hotel is beautiful, with great attention to detail. We were lucky enough to stay in a room with a private onsen, which made the experience even more unique and relaxing. The staff was extremely welcoming and attentive, always taking care of us. The half-board option offered a choice between traditional Japanese or more Western dishes, allowing us to enjoy a variety of meals. The food was not only delicious but also very generous in portions. We highly recommend this hotel to anyone looking for a high-quality experience in Hakone, with impeccable service and an unforgettable setting.
