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Ashinoyu 57, Hakone, 250-0523 (show map)
Ryokan Overview
Formerly Kakumeikan Matsuzakaya Honten
Before July 2019 Matsuzakaya Honten was known as Kakumeikan Matsuzakaya Honten
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Luxury Room with Tatami Area and Open-Air BathSetup a Price Alert for Matsuzakaya Honten
Each day we'll check prices and send you an email for your selected dates at Matsuzakaya Honten. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Matsuzakaya Honten
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Restaurant, Special diet menus (on request)
Pools and wellness
Hot spring bath, Massage
Front-desk/reception area services
24-hour front desk, Luggage storage
Common areas
Garden, Shared lounge/TV area, Terrace
Cleaning services
Daily maid service
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bathroom, Clothes rack, Coffee machine, Desk, Electric kettle, Entire unit located on ground floor, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Mountain view, Refrigerator, Safety Deposit Box, Shower, Slippers, Toilet, Towels, TV, Upper floors accessible by stairs only, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When booking 3 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.Please inform the property at least 1 day prior to arrival if you have any food allergies.Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
An accommodation tax per person per night is not included in the price and needs to be paid at the property.
Traveller reviews
Niruthapalan “A very pleasant experience but just a bit expensive.”
29 Dec 2024
Very nice private onsen that was available upon booking. This was the only ryokan that was happy to cater for us being vegetarians and we appreciate it!
Elizabeth “Excellent service”
02 Dec 2024
Excellent service. I arrived at the hotel after 7:30pm and the hotel called and saved the dinner for us. Very considerate as there’s no shops or restaurants near the hotel. The staffs were helpful.
Caris “Absolutely amazing”
28 Nov 2024
Traditional, beautiful, in nature, hot baths are amazing
Gemma “Amazing stay”
18 Nov 2024
Very nice staff, incredible building and rooms with lots of history, delicious food, relaxing onsen. Overall a unique and memorable experience.
Monika “Wonderful experience”
16 Nov 2024
It was the highlight of our trip to Japan. We loved everything about this place - very friendly and helpful staff, delicious food, private onsen, beautiful interiors and surrounding nature. I hope we can go back one day!
Annie “A magical stay in traditional Japan”
06 Nov 2024
The staff were absolutely amazing. The dinner and breakfast were big and delicious and really gave us a good introduction to traditional Japan. The room was beautiful and we easily took a bus to and from any tourist locations or the trains. Overall a very memorable experience.
DashRiprock “Wonderful Historic Hotel with amazing meals included. Super Spacious Rooms! WOW!”
26 Oct 2024
We stayed three nights and the food was incredible! The onsen was wonderful! The size of the room and the comfort factor was wonderful. We experienced an earthquake while staying here the second night and it was a serious shaker. The futon shook and shook and then I could hear the old bones of this historic hotel rattling on for what seemed longer than it was. Anyway... I'm from California, so I don't mind an earthquake now and then. It was fun! This place is so warm and welcoming... the happy hour bar that goes for way more than an hour is wonderful. I got to sample some delicious sakes and wow... they were great! It was raining the day we checked out and they gave us two umbrellas to keep for our journey. I LOVE JAPAN!
Matthias “Highly recommended historic ryokan for a relaxing time”
22 Oct 2024
Beautiful historic ryokan in relaxing location convenient for touring the key attractions. The staff were very helpful and friendly. We loved dinner with the traditional yukata clothes. The kaiseki meals were presented beautifully. Would definitely recommend to stay here!
Michael “Great traditional ryokan experience with brilliant onsen, private and public”
20 Oct 2024
Great ryokan experience. Very well looked after and great facilities. Food is very high class Japanese cuisine which doesnt suit everybody
Wafiy “Highly professional, but friendly and serene ryokan”
17 Oct 2024
Being situated away from the main towns, this quiet location is perfect for this style of hotel and those looking for peace and quiet while also seeing more of nature. Basically an introvert's dream house. Loved the first stay so much I made an unplanned second reservation on the same day I checked out on the 12th! The staff were ever so polite and attentive in their profession. There is always someone outside of the premise to greet guests who are just arriving for check in or coming back after a venture out into the nearby towns so it's always a hassle free and welcoming entry into the ryokan. We stayed in "Komui" which is on the second floor with a private semi outdoor onsen. The room and baths are very clean. The private onsen in the room is constructed with wood and feels newly replaced, ie very clean; the hot water is hot spring water and not normal hot water. The meal is a Kaiseki style, and as we stayed for two nights and three days, each breakfast and dinner have different menu for the second set. Despite our tiny stomachs the portions were adequate, and the dishes were very well presented, high quality and most of all delicious. Would definitely love to come back during winter to experience the ryokan in a snowy season, if fate allows it.
