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Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Room with Tatami Area - Non-Smoking - Non renovatedSetup a Price Alert for Hotel Marroad Hakone
Each day we'll check prices and send you an email for your selected dates at Hotel Marroad Hakone. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Marroad Hakone
General
Free parking, On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Restaurant, Vending machine (drinks)
Pools and wellness
Hot spring bath, Massage, Sauna
Front-desk/reception area services
24-hour front desk
Common areas
Terrace
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bathroom, Carpeted, Clothes rack, Desk, Electric kettle, Fan, Flat-screen TV, Free toiletries, Hairdryer, Heating, Linen, Refrigerator, Safety Deposit Box, Shower, Slippers, Sofa, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
To use the property's free shuttle, call upon arrival at Gora Station. The shuttle is available between 09:00-18:00. Contact details can be found on the booking confirmation.Guests with a dinner-inclusive plan must check in by 17:00 to eat dinner at the property. A French cuisine will be prepared. Guests who check in after this time may not be served dinner, and no refund will be given.Please note that the hotel cannot accommodate special dietary requests such as food allergies.Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
koen “Superb”
16 Jan 2025
Fantastic hotel,.surrounded by woods, close to public transport. Nice in and outside onsen. French restaurant is superb.
Richard “Pleasant”
11 Dec 2024
The onsen. Close to gardens Close to art museum and gstden
Damm “Superb”
08 Nov 2024
The shuttle from Gora station to the hotel was nice. The room was spacious and very clean with a modern bath. The Onsen and Sauna was great to relax
Emil “Great spa”
05 Oct 2024
Great spa, free shuttle bus included to the station. Great location close to the ropeway and train station
Pedro “Superb”
30 Sep 2024
The room exceeded my expectations. It had a great view and it left me wanting to stay a few more days because it was so nice. The onsen was good too.
Kevin “Very good”
25 Aug 2024
While the hotel may not seem like much from outside appearances, it is so much more than it seems. Really appreciated the great service - everyone was so kind and polite and nice. I felt personally welcomed and they made an effort to remember my name and welcome me daily. Despite their limited English, they really tried their best. The van pickups from the station were prompt and easy to get. On the last day, they even took a detour to drop me off in front of the station so I would not have to drag my luggage far. On that note, I would not recommend walking from Gora station but if the cable car is operating the walk from koen-kami is quite manageable. Room was clean and spacious. Would have been good to have a desk but I was happy to have a comfortable sofa and large bed. Rooms seemed recently renovated and well equipped. Breakfast was limited - it was a set with eggs/sausage/breads/salad and free flow coffee/tea/soup but the food was all good quality. Was especially blessed to have a free-flow promotion during my time there - they really mean free flow and they leave the bar open to mix any drink you’d like pretty much. Pretty good value for money! (I paid about 45000 yen for 2 nights for one)
Sarah “Superb”
17 Jul 2024
It is an older hotel and has a really nice retro vibe. The staff were really lovely and I felt welcome as soon as I stepped into the lobby. The view is wonderful and the onsen water will rejuvenate you.
Frank “Superb”
09 Jun 2024
The staff were very helpful. We arrived after check-in time due to train delays, but it wasn't a problem. The shuttle was very useful.
Nathaly “Great value and great location”
08 Jun 2024
Beautiful setting in the trees. Very quite and peaceful. Shuttle service to the station was very handy.
Kulacs “Superb”
27 May 2024
Onsen and authentic accommodation, I felt like I visited this place in early 2000 with all modern necessities like WIFI available. Front desk staff was verry helpful and friendly all the time. They even offered to take us to train station (AFTER CHECKOUT AND PAYMENT was completed ) I strongly recommend to visit this hotel.
