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Kowakidani 519-9, Hakone, 250-0406 (show map)
Ryokan Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Comfort Suite TwinSetup a Price Alert for Hakone Suishoen
Each day we'll check prices and send you an email for your selected dates at Hakone Suishoen. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hakone Suishoen
General
Free parking, On-site parking, Parking, Private parking
Activities
Golf course (within 3 km)
Services
Internet services
Food & Drink
Bar, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Hot spring bath, Massage, Sauna, Spa and wellness centre
Transportation
Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box
Common areas
Garden, Terrace
Cleaning services
Daily maid service, Trouser press
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bathrobe, Bathroom, CD Player, DVD Player, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Minibar, Refrigerator, Safety Deposit Box, Shower, Slippers, Toilet, TV, Wake-up service
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The hotel has a free 2-way shuttle service to Kowakidani Station. If needed, guests are required to inform the hotel at the time of booking.Dinner hours are 18:00-20:30 (last start time). If you have a preferred time, please let us know in advance. If we cannot meet your request, we will contact you.Please note that guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.To prepare appropriate amenities, the hotel requests to be informed of the number of guests and their genders, at the time of booking.Please include whether you have any food allergies, and which if applicable, at the time of booking.
Traveller reviews
Patricia “A Paradise of Luxury and Relaxation in Hakone”
08 Nov 2024
Our stay at Hakone Suishoen was an unforgettable experience of luxury and relaxation. The in-room couple’s massage and private onsen were absolutely divine, offering ultimate comfort and tranquility. The staff’s impeccable service rivaled even the best 6-star hotel butler experiences—attentive, warm, and professional in every way. The culinary delights were remarkable, particularly the 3-course breakfast, which was a perfect start to each day. Visiting the nearby Hakone Open Air Museum was another highlight, adding a cultural touch to an already magical stay. Hakone Suishoen exceeded our expectations for pampering and indulgence, and we can’t wait to return for another stay in paradise. Highly recommended!
James “An exceptional onsen in Hakone with one of the best Chef’s and tranquil setting”
24 Sep 2024
The property is beautiful and set up on the mountain with the sound of a river in the background The rooms are extremely well appointed and we had a hot tub on the second floor And the staff were truly great and attentive Lastly the chef - Morito-San deserves a huge thank you as the dinner was almost certainly one of the best meals ever ! We would absolutely come back here
Laura “Very good”
15 Sep 2024
We liked the private Onsen and our room was a great size as well. The Kaseiki style dinner in the private room was a lovely experience - it was our honeymoon and they gave us a couple of sweet gestures to celebrate which was thoughtful.
Mikael “Amazing - will return!”
13 Aug 2024
Beautiful property, private onsen, very attentive staff Great Food!!! Bonus - family mart 1 min way, museum 1 min away, bus stop 1 min away, train station 10 min though I would not recommend walking with luggage
Sarit “One of the greatest experiences on our trip to Japan.”
22 Jun 2024
Everything was perfect. Both meals were exeptional . The room was great .
SY “Good experience and we liked the private onsen. More suitable if not traveling with children.”
13 May 2024
I liked that it was a traditional Japanese property with private onsen.
Luan “Treat yourself and your loved ones and stay at Hakone Suishoen!”
06 May 2024
Expectations exceeded! Stayed here the last night of a 10 day trip to Japan. Couldn't have ended the trip on a better note. Service, food, facilities were amazing. Do yourself a favor and just book it!
Katerina “An exceptional and memorable stay - highly recommend it.”
26 Apr 2024
Loved our stay here - the staff were all so courteous and accommodating. Highlight was definitely the exceptional meals.
Breandan “Superb”
18 Apr 2024
The food was incredible, my wife who is a fussy eater at the best of times enjoyed everything there and I enjoyed flavours I’ve never had before,
Stella “Good”
17 Apr 2024
Spa / hot onsen in the room / terrace Teppanyaki dinner on the second evening was outstanding
