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Ryokan Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Twin Room with Tatami Area with Mountain ViewSetup a Price Alert for Hakone Kyuan
Each day we'll check prices and send you an email for your selected dates at Hakone Kyuan. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hakone Kyuan
General
Free parking, On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Restaurant, Room service
Pools and wellness
Hot spring bath, Massage
Transportation
Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Safety deposit box, Valet parking
Common areas
Shared lounge/TV area
Cleaning services
Daily maid service
Miscellaneous
Air conditioning, Heating
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Coffee machine, Dining table, DVD Player, Entire unit located on ground floor, Flat-screen TV, Free toiletries, Hairdryer, Heating, Linen, Mountain view, Refrigerator, Safety Deposit Box, Shower, Sofa, Terrace, Toilet, Towels, TV, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When you reserve multiple rooms, please note that depending on the accommodation situation, you may not be able to dine in the same dining area.To eat breakfast or dinner at the hotel, you must book a room including the meal. Meals cannot be ordered or requested at the property.You must check in by 18:00 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given.Guests arriving outside reception opening hours must inform the property in advance. Contact details can be found on the booking confirmation.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Demosthenes “Authentic Japanese!”
06 Jan 2025
It’s an exceptional experience since it’s unique to Japan, outside the beaten path. Somethings are lost in translation but the staff do what they can. Obviously, it’s a place in which the traveller needs to adapt to the environment and relish it as it comes. You need to take it in with an open mind, since time there moves as the gentle snowflakes.
Hui Ling “Would recommend the place to anyone who wants to experience traditional ryokan at Hakone.”
26 Dec 2024
Polite and helpful staff, private onsen, cleanliness and amazing food.
Angel “Superb”
23 Dec 2024
The meals are fabulous! Kanda-san who serves us is very sweet, attention to details, made us very welcomed.
Maricriz “Nice area, good food and a good stay”
17 Dec 2024
Do NOT try to walk here unless you are an avid hiker. The walk on Google maps is windy and at a steep incline! The hotel provides pick up and drop off from a specific bus or train station. Do NOT make the same mistake my partner and I did!!!! Upon arrival, a hotel tour and room tour is given and then they will ask when you'd like to dinner and then breakfast the next morning. The bath is pre-drawn upon your arrival and set at a good temperature for immediate use. A cellphone will be left in your room as your way to contact the hotel staff. A yukata, jacket, socks, and sleepwear is provided for your stay. Even if you book 2 singles, they are both in one room on the same platform, so you're able to push them together. Dinner was good, very heavy on traditional Japanese food, drinks are not included. The English version of the menu was very loose and generic, the Japanese menu had more information (but does not translate well on Google). Breakfast served was a traditional Japanese breakfast and was very fish heavy. Someone comes through to your dinner table to explain the food which was quite complex. The room had a large TV and lounge area (separate to the bedrooms) which was really nice for me and my partner to use to relax.
Kyle “Overall just an OK experience”
03 Dec 2024
The private onsen was definitely the highlight of the stay. Staff very attentive with great service. Picturesque views of the mountains. Welcome drinks, and delicious cold green tea in the room.
Mary “Superb”
03 Dec 2024
An Unforgettable Stay – Highly Recommended! Our stay at this accommodation was truly exceptional! From the moment we arrived, the staff were incredibly welcoming and made us feel right at home with their warmth and attention to detail. They truly went above and beyond to ensure our comfort throughout our stay. One of the highlights was the Japanese-style breakfast and dinner, which were both delicious and beautifully presented. Each meal felt like a culinary experience, offering an authentic taste of Japan that we will remember for a long time. But the real treat was having an onsen in our room! It added such a luxurious touch to our stay, providing the perfect way to relax after a day of exploring. The soothing experience of soaking in the onsen made our time here even more special. Everything about this place was perfect, and we’re already planning our next visit. If you’re considering staying here, don’t hesitate—just book it! We highly recommend this incredible place, and we’re sure you’ll love it as much as we did.
Hayley “A magical retreat in the mountains”
02 Dec 2024
What a magical retreat in Hakone. Our room and the view was stunning. The spa inside the room was amazing and so relaxing. You won’t want to leave the suite. Lovely dinner and breakfast served in the room on traditional tatami floor.
Eugene “Superb”
01 Dec 2024
Staying in ryokan was enjoyable experience. Dinner consisted of 9 small courses, each of them had been prepared with passion and amazing amount of effort in every little detail. But in our case the most amazing went far beyond this level of hospitality. We messed up with an address of golf club and we sent our golf bags to the wrong club to be delivered next day after stay in Kyuan Hakone. We only realised it at 5 p.m. a day before the tee time. We explained it at reception of ryokan. To make the long story short they did a miracle together with shipping company and resolved our mistake. Many thanks to the patience and to the high professionalism of the team. It was our second day in Japan and this was unbeatable experience. Arigato gozaimasu.
Charles “Hakone kyuan”
13 Nov 2024
The rooms were excellent. The private bath was amazing. Both dinner and breakfast were phenomenal. The views were breathtaking. Overall is was the highlight of our holiday!
Jacqueline “Best hotel I have ever stayed in staff went above and beyond made us feel like royalty, food was exceptional, private on”
11 Nov 2024
Beautiful location Staff were the nicest I have ever met Pick up and drop off organisation from staff Great staff attitude Relaxing atmosphere Spotless Best hotel I have stayed in Food was included
