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32 Surf Parade, Gold Coast, Queensland (Qld), 4218 (show map)
Apartment Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
One-Bedroom ApartmentSetup a Price Alert for Neptune Resort
Each day we'll check prices and send you an email for your selected dates at Neptune Resort. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Neptune Resort
General
Free parking, On-site parking, Parking, Private parking
Activities
Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
BBQ facilities, Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Fitness centre, Hot tub, Outdoor pool, Outdoor pool (all year)
Front-desk/reception area services
Express check-in/check-out, Luggage storage, Private check-in/check-out, Tour desk
Common areas
Garden
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Balcony, Bath or Shower, Bathroom, Cable Channels, Carpeted, City view, Clothes rack, Dining area, Dining table, Dishwasher, Electric kettle, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Iron, Ironing Facilities, Kitchen, Kitchenware, Linen, Microwave, Outdoor dining area, Outdoor furniture, Patio, Private flat in building, Refrigerator, Sea view, Seating Area, Shower, Sofa, Soundproofing, Stovetop, Tea/Coffee Maker, Telephone, Toaster, Toilet, Towels, Tumble dryer , TV, View, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note: All credit cards (e.g. on Mastercard, Visa and AMEX) are applicable for 2.5% surcharge.All guests under the age of 18 years must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in.Please note that the apartments are only serviced once a week.Please note that Neptune Resort requires an AUD 200 credit card pre-authorisation for the 1- and 2-bedroom apartments and an AUD 500 credit card pre-authorisation for the penthouse upon check in. Cash is not an acceptable form of payment at this hotel, and you are kindly requested to present a valid credit card upon arrival.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Traveller reviews
Trevor “Enjoyed”
22 Mar 2025
Location was perfect. Bed comfortable. Great view.
Blagoveščenskij “Superb”
19 Mar 2025
Close to the beach. Conveniently connected with the Gold Coast airport (30 min bus ride). Has a tram stop that can bring you to Surfer's Paradise. Nice breakfast restaurant (open 8am to 2pm but when I came at 1:30 pm it was already closed, breakfasts are good though). Clear late check-in instructions (after 5 pm). Upon checking in, you need to give a 200 AUD deposit which was returned 3 days after I checked out. You can only use a physical bank card for the deposit, they didn't accept cash or payment by tapping mobile phone. Close to two shopping malls with food options.
Jtizzle “Good value great location good service.”
18 Mar 2025
Location was on point close to ent precincts, mall, beach, gym etc.
Andrew H. “Very happy, good value 3 star accom.”
01 Mar 2025
Great location, older rooms but well kept. Everything we needed.
Kylie “Really lovely resort, exceptionally clean and well presented!”
11 Feb 2025
Exceptionally clean and well presented resort, nice pool and spa, great unit with comfy furniture and everything you need.
Geoffrey “YA ARLE BE BACK”
08 Feb 2025
Been here 3 times in total and everything good. Staff good, pristine cleanliness, comfy and quiet on all the times I've been here. Had a 1 bed apartment, this time on the ground floor but unit was absolutely lovely, great seaside feel and more than everything I could possibly need. Modest Foxtel channels and might need a few more channels like SKY Racing for one but that's just me being a racing tragic. And Tom's Cafe still makes the best coffee you'll find anywhere. Ya, I'll be back !!!
Peter “Perfect location”
05 Feb 2025
Cafe downstairs does an excellent and affordable breakfast. Location is perfect with walkability to major shops, quality food and beach and parks.
Andrew “Value for money in well maintained building”
03 Feb 2025
Nothing flash, but clean, well organised and general staff helpful. Everything worked and comfortable enough. Good location for access. Close to beach & Pacfair.
Alexander “Enjoyable.”
30 Jan 2025
Close to everything. Shops. Beach. Public Transport. Restaurants. Cafes. You can access any of these with a simple 8 min walk. Lifts worked really well. The pool was fantastic. The spa exceptional.
cassandra “great location would stay here again for sure”
28 Jan 2025
huge room with 2 balconies (level 4) clean rooms, full kitchen, large fridge, dishwasher. right across the road from pacific fair, short walk to beach and restaurants, great location the bed and latex pillows were amazing!!
