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13 Gladstone Road, Gisborne, 4010 (show map)
Hotel Overview
Formerly Quality Hotel Emerald
Before June 2019 Emerald Hotel was known as Quality Hotel Emerald

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Emerald Hotel
Each day we'll check prices and send you an email for your selected dates at Emerald Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Emerald Hotel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)
Front-desk/reception area services
Luggage storage
Common areas
Sun terrace
Cleaning services
Daily maid service
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath or Shower, Bathroom, Cable Channels, Carpeted, City view, Desk, Dining area, Dining table, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Pool view, Radio, Riverview, Satellite Channels, Seating Area, Shower, Sofa, Telephone, Toilet, Towels, TV, View, Wake-up service
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that 'Breakfast Included' rates feature breakfast for adult guests only. Breakfast is charged NZD 11 per child.Please note that there is a 2% charge when you pay with a credit card.You must show a valid photo ID and credit card upon check-in.Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in and must also be staying at the property.Please note that this hotel has a strict 'No Party Policy'.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“I would like to come back”
14 May 2025
This room was a more than I was inspecting. Even my children were In pressed. I had a great time.

“Was a good stay”
02 May 2025
Property was good clean and the staff were awesome not only with us but our kids too the lady on reception was so helpful definitely would stay again just need to sort pool an pigeons out

“Fair”
27 Apr 2025
We liked the location. Customer service at the front desk was great.

“Fair”
24 Apr 2025
Room were great Location was awesome, close to everything. Staff were great