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33 New Lane (Off Macalister Road), Georgetown, 10400 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Sunway Hotel Georgetown Penang
Each day we'll check prices and send you an email for your selected dates at Sunway Hotel Georgetown Penang. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Sunway Hotel Georgetown Penang
General
Free parking, On-site parking, Parking, Private parking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Vending machine (drinks)
Pools and wellness
Fitness centre, Outdoor pool
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk
Common areas
Shared lounge/TV area
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Bathroom, Bidet, Carpeted, City view, Clothes rack, Desk, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. With effect from 1 June 2014, the Penang City Council will be imposing a city tax of MYR 3 per room per night, which is payable directly to the resort upon check-in.
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.
Please note that the property will collect a deposit upon check-in.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Superb”
06 Apr 2025
Location is good. Staff was helpful. We were going out when we apotted water dripping from ceiling. it was fixed by tine we got back. Location was convenient. Room was clean. Except I wish towels with frailed side should be discarded.

“Good location, staff all good service”
05 Apr 2025
Good location ..staff all good service esp Dhasini the customer service officer. Lightning too dim for me. Toilet bowl need more cleaning.

“Fair”
28 Mar 2025
Stayed at this hotel for 4 nights. I am impressed with the staff's responsiveness to address the defects in our room. The air-conditioning was not working when we checked in and this was fixed promptly. The toilet sink was clogged and slow in draining and again this was fixed by the efficient engineer. The blanket was smelling of stale vomitus and I told the male Bangladeshi housekeeper to change the blanket for me the next day. He only changed the cover of the blanket and there was still the lingering smell of stale vomitus. I wanted to use the mini fridge but alas the fridge was not working and I brought this to the attention of housekeeping who to their credit, promptly changed the fridge for me. Tried the buffet breakfast and found it to be lacking in variety. The coconut rice for the nasi lemak was not authentic and the chicken for the dish was dry and unappealing. Luckily my stay did not include the breakfast and eating it once was enough. The hotel can do better with better chefs. The hotel location is excellent as it is near eating spots and shopping centres like Gama. The hotel staff especially the reception was polite,super friendly and efficient. Will I stay here again? There are better alternatives .

“A very nice and friendly hotel. Easy access to alot of places. Nice street food!”
13 Mar 2025
Alot of food just right outside the hotel. Easy access to several places.

“Good”
28 Feb 2025
Good location, just few minutes walk to the night market, friendly staff and comfortable room

“Superb”
23 Feb 2025
Very nice. The breakfast also good. Will come back again.

“Very good”
13 Feb 2025
Location. Big comfy rooms. Walking distance to centre. Does the job well. If you want the real colonial experience, not for you. But if a good place to stay close to town, excellent.

“Penang at TET”
10 Feb 2025
Perfect location to experience the life & culture in the centre of George Town on national holidays. I stayed for a week during the Tet holidays & the whole area was buzzing with visitors & locals celebrating.

“Value for money, strategic location, very cosy hotel room. Could use a deep cleaning and room for improvement on their b”
31 Jan 2025
Very good location and view to the Georgetown city center. Room was clean. Bed and pillows were comfortable. Indoor parking was available. Hotel breakfast selection was ok but quality could be improved

“Overall pleasant and comfortable”
22 Jan 2025
Im confused. When booking through Booking.com i saw breakfast included. But at the hotel we were not allowed in to breakfast. I didn't bother as i was going out .