Apartment Hotel The Residence Porto Mare - PortoBay  

30 Dec 2024

Beautiful hotel , great views, perfect location,Staff excellent very accommodating , will be back

11 Dec 2024

The perfect base for exploring Madeira. The Residence Porto Mare – Porto Bay is an absolutely stunning place. We enjoyed every second of our stay. It was magical from start to finish. A warm and friendly welcome at reception. The reception staff were very kind to us, took our luggage to our room and helped us navigate the huge grounds. We had a studio room, spacious and very comfortable with good furniture. Large terrace with table and chairs, and in front of it a garden with sun loungers. The kitchen-studio was equipped with everything you need to prepare dinner. The beds are huge and the mattresses are very comfortable for a great night's sleep. The room is spotlessly clean, cleaned every day. A special mention goes to the housekeeper Zite Figueira. Her cheerful attitude and cheerful laughter made our stay even more enjoyable. We celebrated my wife's birthday in the Alfama a la carte restaurant. The food was excellent and the manager of the restaurant Paulo and his whole team made my wife's day unforgettable. The cake with candles and congratulations from the staff was great. The hotel staff also congratulated us with champagne in the room. We would like to thank everyone. It was a wonderful surprise. I must say that all the staff of the residence are very friendly, polite, diligent and helpful. The breakfast staff was always professional, despite being very busy. The breakfast in the Atlantida restaurant, "buffet", was very good. The quality of the food is excellent. Beautiful well-kept green area, beautiful gardens, great pools, jacuzzi, gym, "happy hour"! There are enough places on the sun loungers. Supermarket and shopping center next door. Lido nearby. Many restaurants and bars around Everything was perfect for our stay. We had a great time. Thank you!

22 Nov 2024

The location is very good , the hotel and grounds superb and the staff very friendly and helpful. We enjoyed room 3260 in The Residence very much , and the swimming pools were good. I would like to especially thank Licia Ferrara for an extremely informative and excellent garden tour. Also your gardeners who do such a good job in maintaining the beautiful grounds.

22 Oct 2024

Central to all Funchal has to offer. Fantastic breakfast and the apartment room was perfect. Staff especially the breakfast and cleaning staff were always friendly despite being very busy.

13 Oct 2024

Lots of pools Good buffet, although by the fourth day it became repetitive, but still lovely and a good choice of food even for those trying to eat healthily. Plenty of options for fussy kids too. Massive rooms with enormous and comfortable beds. Easy to get bus or taxi to Funchal. Relatively easy to find Sun loungers. A bit busier at weekend. Close to a ‘beach’ - area to jump off rocks into sea. And the lido which was cool. Big inflatable deck area, sadly not in use due to high winds. Diving boards into sea loved by our teenagers. Staff were very friendly. Seems relaxed - not like a large resort, even though it’s pretty big. Noise from singing acts didn’t bother us at all. We’re not normally cabaret fans but we had a great evening at the Elton John night 😂 In fact, we’ve never done a holiday like this as a family in a hotel and we wondered if it would all be a bit cheesy, but it was pretty classy all in all. Very clean everywhere. Customer service was good - we were let down at last moment and couldn’t have our booked rooms in the residence (I presume with it being a time share it can get overbooked - something to be aware of) but they gave us very nice large rooms in the main hotel and helped with half board to compensate for the loss of kitchen area. This really did make our holiday easier, as we’d booked kitchen rooms in the residence originally to self cater and save money. Useful shopping centre (small but decent supermarket) next door. Had a lovely mother and teen daughter massage. Spa ladies were lovely and massage was great, and I thought reasonably priced. Happy hour was nice. Again just very chill. Kids liked the mocktails.

10 Jul 2024

Excellent facilities, perfectly located, very friendly staff.

29 Jun 2024

Lots of pools (heated) Gym lovely Good buffet breakfast! Clean rooms and comfortable beds. We did have a nice stay Highly recommend the Italian restaurant but do book!

05 Jun 2024

Fabulous rooms - great restaurants especially Horta and Il Basilico

18 May 2024

Everything, the location, service, attention to detail, food, gardens.