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Rua Simplicio dos Passos Gouveia,31, Funchal, 9000-001 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Pestana Promenade Ocean Resort Hotel
Each day we'll check prices and send you an email for your selected dates at Pestana Promenade Ocean Resort Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Pestana Promenade Ocean Resort Hotel
General
On-site parking, Parking, WiFi everywhere
Activities
Billiards, Diving, Fishing, Hiking, Snorkelling, Windsurfing
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service
Pools and wellness
Fitness centre, Hammam, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Tour desk
Common areas
Games room, Garden, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath or Shower, Bathroom, Cable Channels, Flat-screen TV, Free toiletries, Hairdryer, Minibar, Pay-per-view Channels, Pool view, Safety Deposit Box, Sea view, Telephone, Toilet, TV, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
For bookings of 9 or more rooms, the hotel will charge a non-refundable prepayment of 50% of the entire reservation on the guest's credit card.Please note that rates including dinner do not include drinks.As a sustainability measure, the indoor pool's water will only be heated to 26ºC.
Traveller reviews

“Totally worth recommending!”
01 Feb 2025
Super friendly staff. Good breakfast and a very well maintained outside area. Bus stop towards the city center directly in front of the building.

“Perfect spot, spectacular views and very clean”
31 Jan 2025
Location, spotlessly clean, staff on top of everything, nothing was too much trouble

“Superb”
30 Jan 2025
We got upgraded for an amazing room in 6/7 floor. My 3 days in Madeira was so nice because of it. Thank you so much.

“It was very relaxing and excaly what we needed”
29 Jan 2025
Beautiful hotel, most of the staff were super nice and helpful, it was very clean and tidy. The spa was great and clean. I loved the pool area. Breakfast was great.

“Thank you for having me. It was an excellent stay.”
28 Jan 2025
The hotel is very well located adjacent to the fairly level promenade. There are bus stops right outside enabling easy travel into Funchal or in the opposite direction. Within the vicinity there are various restaurants and shops and I think the location is excellent with beautiful sea views. I loved the outdoor pools and the bright coloured leaves and flowers of the well-maintained gardens. The public areas are very clean and attractive and have good Wi-Fi signals. The buffet breakfast was excellent with a huge choice of hot and cold items, including foods suitable for people with special diets. I was surprised to find that even champagne was on offer! The staff in the dining room were very attentive and the room was kept clean and tidy throughout my stay. I met some very nice people which was great for a solo traveller. This gave me companionship on a couple of days and someone to eat breakfast with on another day. Discussions were very interesting. it was lovely to come back after being out one day to find a plate of fresh fruit in the room. Another day I was given a small bottle of Madeira wine when I made enquiries about the apartments available and the arrangements. It was very nice to have tea and coffee making facilities in the room with a variety of beverages available. Also great to have a small fridge.

“Fantastic for a relaxing holiday”
03 Jan 2025
The rooms are spacious, beautiful sea view, walking distance to the city centre. Great to have an indoor swimming pool when it’s too cold to use the outdoor swimming pool.

“Good hotel with some disappointment”
19 Dec 2024
Perfectly located hotel with very polite and friendly staff. Warm welcome with a glass of madeira wine and fruit basket next day on return to the room. A pleasant surprise. Very good breakfast with a plenty of choices. Also includes the traditional pastry Everyone can find something for him/her-self. Wonderful pool area with a nice view to the ocean. The restaurant has a nice view and feels very warm and comfortable including extraordinary nice and friendly staff. From the hotel are just a few minutes of walk to the nearby restaurants and bars located at the beachside. There is direct access to the promenade, parking and bus station is located around the corner.

“Beautiful hotel, we enjoyed our time there.”
12 Dec 2024
The hotel was beautiful, very modern and great breakfast, the room was big and comfortable.

“Fantastic location; very comfortable room; excellent breakfast; friendly and helpful personal”
20 Nov 2024
Excellent location just in front of Lido promenade and few hundred meters from Lido swimming pools; very friendly and helpful personal; enjoyable breakfast 😊; nice comfortable room at least for 2 persons (our room was on a ground floor opposite to the swimming pool with nice trees and flowers between the terrace and the pool; a lot of possibilities for hiking and sightseeing. All over we had a very enjoyable stay!!

“Good”
30 Oct 2024
Amazing garden , amazing ocean view,great to have a spa and an inside swimming pool with a garden view. Decorated reception and restorant area with alive plants.Clean towels, bed linen accurate and white.breakfast area with ocean view and great location.Great choice of different swimming pools - adult and children.welcome plate of fruit. Stuff are kind, open and helping to resolve issues. Nice to have a present on my birthday. Location in the city is great! 👍