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Ryokan Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Japanese Style Room - Non-Smoking Setup a Price Alert for Maruei
Each day we'll check prices and send you an email for your selected dates at Maruei. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Maruei
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Vending machine (drinks)
Pools and wellness
Hot spring bath, Massage, Sauna
Transportation
Electric vehicle charging station, Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Luggage storage, Safety deposit box
Cleaning services
Daily maid service
Business facilities
Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Heating, Lift
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathroom, Bidet, Children's high chair, Clothes rack, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Ironing Facilities, Laptop safe, Linen, Refrigerator, Safety Deposit Box, Seating Area, Shared Bathroom, Shared Toilet, Shower, Slippers, Telephone, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note the property may request your credit card CVC code to secure your reservation. If you do not provide your code, the property may cancel your booking.Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.Free shuttle service from Kawaguchiko Station is available between 14:00-17:00. Please contact the property after arriving at Kawaguchiko Station.Dinner is served in either the guest room or a private dining room. Please note, guest preferences cannot be accommodated.Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
This property will not accommodate hen, stag or similar parties.
Traveller reviews
León Santiago “Authentic japanese experience”
11 Apr 2025
You'll need stomach to eat the whole dinner here. The dinner and breakfast is great, has variety a it's an authentic japanese culinary experience.
Isobel “Ryokan style hotel, good facilities, not for vegetarian travellers”
07 Apr 2025
A good location for a more traditional Ryokan stay, although quite large hotel. The one downside (and they were very clear before we booked) is they do not cater for vegetarian or other dietary requirements, we were not looking for a refund as we ate elsewhere in the end, but it’s a shame as a lot of food ends up going to waste.
Ross “A rave review for a restful Ryokan!”
05 Apr 2025
An absolutely lovely experience, with charming staff, a superb room and facilities, and phenomenal views in either direction - but if you ask me, you owe it to yourself to choose a room with a view of the majestic Mount Fuji. Though this may depend on the time of year: it was spectacularly snow-capped in early April. I found the futon on tatami mats to be less comfortable than a good mattress, but not particularly uncomfortable either. I suspect it's a matter of getting used to it, as I fell asleep more easily on the second night. It was perfectly acceptable, and part of the traditional Ryokan experience I wanted from my visit. The set meals use seasonal and local specialities. Be warned that if you're not into seafood, you may get more than you would wish. This was the case for me, as my second dinner and second breakfast were both predominantly fish and shellfish, the latter of which I do not typically enjoy. However I resolved to eat everything set in front of me as the point of my visit was to embrace a traditional Ryokan experience, not to reject it. I even ate the grilled sea snail (not bad!) and, more daunting still, sea snail sashimi (tastes okay but very chewy)! I was surprised not only that I could eat it all but I actually enjoyed a lot of it. Must be in the preparation - kudos to the chefs! There is a lot to do in the area, which is served by multiple tour buses. The green line has a stop right outside Maruei, and you can use it to connect to other lines if need be. 1 and 2 day passes can be purchased online and displayed to the driver as you exit a bus. Plan your desired stops and optimal route in advance, but be conservative with your estimates and avoid my mistake: be sure to get an early start. The last buses run at 5 pm and there is only a bus every 60 minutes or, later in the day, every two hours. Additionally, in my experience, every bus I got on was at least 10 minutes later than it was scheduled.
Josefine “Superb”
04 Apr 2025
Lovely staff in a very nice hotel. Onsen with mt Fuji view was a particular highlight. The meals were also amazing, and very big and filling!
Afonso “Incredible experience for those seeking traditional japanese hospitality in a ryokan.”
03 Apr 2025
This is an incredible place to stay, seeped in traditional japanese hospitality and culture. If you are looking for a Ryokan with good thermal baths, excelent service and an amazing view of mount fuji, this is the place to go.
Olga “Wonderful place to spend vacation if you don’t have any tattoos.”
29 Mar 2025
This is very traditional hotel. We really liked rooms and enjoyed a lot dinner and breakfast there. Very friendly staff. Cool amenities like clothes and bath stuff.
John “The quintessential Japanese cultural experience with "bucket list views"!”
26 Mar 2025
From the moment we arrived, service was impeccable. A warm greeting, matcha and a treat during checkin, luggage assistance and a full explanation of what to anticipate. Our room was very traditional and the view spectacular. We were on the lake which was peaceful and stunning both daytime and nighttime. It was our first time experiencing an onsen and we felt comfortable and safe. The external onsen was incredible, Mt. Fuji greeting us in the morning, it was so amazing. The view from the rooftop was breathtaking. Our meal was also a highlight, dinner in particular which was served in our room. The service, presentation and quality of each course exceeded our expectation and was an experience in itself. The location was lovely, we took a walk around the lake and felt we got the best of both worlds ie: close to the central area but in a quiet, lakeside area with incredible views. Thank you!
Eunice “Perfect stay near Mount Fuji”
17 Mar 2025
Amazing view of Mount Fuji. Comfortable shuttle bus service. The staff went above and beyond to make our stay as perfect as possible. The food was great. The room was clean and everything was functional.
Bogdan “Ok ryokan”
03 Feb 2025
The location, the views from above, the room, the food
Diana “Lovely and memorable”
30 Jan 2025
The view was amazing, the staff was so attentive and made our stay a thoroughly enjoyable one.
