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Sheikh Mohammed bin Rashid Boulevard, Downtown Dubai, PO bOX 9770, Dubai (show map)
Hotel Overview
Formerly The Palace Downtown Dubai
Before July 2019 Palace Downtown was known as The Palace Downtown Dubai

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Palace Downtown
Each day we'll check prices and send you an email for your selected dates at Palace Downtown. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Palace Downtown
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service
Pools and wellness
Fitness centre, Hot tub, Outdoor pool, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Valet parking
Common areas
Garden, Terrace
Entertainment and children services
Babysitting/child services, Kids' club
Cleaning services
Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Coffee machine, Desk, Electric kettle, Free toiletries, Hairdryer, iPad, Iron, Lake view, Landmark view, Linen, Minibar, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Video, View, Wake-up service
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Kindly note that as per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.For reservations with length of stay 2 nights and above, full stay deposit policy upon check-in may apply.Please note that there is an additional 20 AED tourism fee per bedroom per unit per night payable at the hotel directly.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“FRONT OFFICE THERE ARE THE BEST”
07 Jan 2025
Everything, FRONT OFFICE they are all STARS, they made my life so easy.

“Superb”
05 Jan 2025
Excellent customer service from the whole team. Eunice is an amazing person and manager. Went above and beyond to ensure maximum comfort for my elderly parents. She is a massive asset to the hotel.

“Superb”
02 Jan 2025
Yousef from reception was an amazing kind person. Marwan from the team was great. We had beautiful stay there

“Magique”
01 Jan 2025
Our stay at the hotel was absolutely amazing! The welcome we received was warm and heartfelt, setting the tone for a wonderful experience. The staff went above and beyond – they were truly exceptional, from the reception where we were greeted with such kindness to the team at the pool. The cleanliness of the room was impeccable, and everything was perfectly maintained, which made our stay even more comfortable. Everyone was so professional, friendly, and genuinely attentive. I’m honestly speechless at how incredible the service was. We will definitely be coming back without a doubt! Thank you for making our stay unforgettable!

“Superb”
30 Dec 2024
Perfect location, spotless cleanliness, helpful & kind staff, beautiful environment, amazing festive ambience.

“Wonderful moment in family”
27 Dec 2024
Wonderful hotel and staff all perfect comfortable clean center nice staff

“Superb”
23 Dec 2024
They are crazily friendly, nice accommodation, suitable for family trip. All the locations are near the central area of Dubai. The fountain view we can have romantic scenery at night time.

“Recently stayed 6 nights”
22 Dec 2024
Excellent location - basically few minutes walk indoors and you are in Dubai Mall Rooms exceptionality clean

“Superb”
21 Dec 2024
fantastic location. very nice staff. There was a birthday decoration waiting for us in the room. it was an extremely enjoyable stay. Tasty food.

“Perfect relaxing arabic Dubai vacation!”
21 Dec 2024
Arabic style, very spacious room, fast service, excellent food, normal prices