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San Agustin, 239, Cusco, 00 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Novotel Cusco
Each day we'll check prices and send you an email for your selected dates at Novotel Cusco. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Novotel Cusco
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Massage, Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Tour desk
Common areas
Garden, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Bath or Shower, Bathroom, Cable Channels, Desk, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Laptop safe, Linen, Minibar, Safety Deposit Box, Shower, Sofa, Telephone, Toilet, Towels, TV, Wake Up Service/Alarm Clock, Wake-up service
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Wish I had more nights here! Great place to stay in Cusco”
16 Jan 2025
The Novotel staff were amazing from the moment I stepped in, we had to book accommodation for that night due to issues with our previous accommodation. They got us into our room early at 9am while we enjoyed the amazing buffet breakfast, where again the staff were attentive. Every time we walked in and out of the hotel we were greeted with a smile and hello. We felt extremely safe here and wish we could’ve stayed a few more nights!

“Disappointing for the price. Not worth it.”
03 Jan 2025
Room was very small. Temperature was too warm. Bed too small. Water didn’t drain well from the tub

“Superb”
13 Oct 2024
Very good location, in the centre. Beautiful dining area. Clean.

“Comfortable and clean rooms with above average staff.”
12 Oct 2024
Very central and easy to access. The staff were amazingly helpful throughout. I arrived on a very early flight and they were able to get me checked in into my room hours before scheduled time.

“Great location”
10 Oct 2024
Great location in the centre of Cusco. The room was big, clean, had double glazing and black-out curtains which made it very comfortable. The breakfast was great (at additional cost). There's a friendly lady with a baby alpaca that comes in the morning and you can take pictures at your ease for a tip, which was nice.

“Perfect stay”
02 Oct 2024
I loved the friendly staff, very nice and kind, always ready to assist. Rooms were very comfortable and breakfast abundant.

“Location and reception area are fab”
01 Oct 2024
The old building was beautiful, the food was delightful and the staff were great.

“very comfortable room with a lovely balcony, the hotel is 200 metres to plaza mayor.”
20 Sep 2024
The colonial room was very comfortable with a lovely balcony, the hotel is 200 metres to plaza mayor. staff were very friendly and attentive.

“Excellent hotel!”
15 Sep 2024
This hotel was in the perfect location in central Cusco and walkable to all of the main attractions. The hotel was full of character and the rooms were spacious and clean.

“Perfect starting point for your Machu Picchu tour.”
11 Sep 2024
Well located in the city of Cusco. Bed was huge and very comfortable. Beautiful courtyard and tasty breakfast.