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Avenida Juan Carlos I, s/n, Costa Ballena, 11520 (show map)
Hotel Overview
Formerly PLAYABALLENA SPA HOTEL
Before February 2024 Playaballena was known as PLAYABALLENA SPA HOTEL
Before July 2019 Playaballena was known as Playaballena Aquapark & Spa Hotel
Before April 2019 Playaballena was known as Playaballena Spa Hotel

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Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Playaballena
Each day we'll check prices and send you an email for your selected dates at Playaballena. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Playaballena
General
On-site parking, Parking, Pets allowed, WiFi everywhere
Activities
Mini golf, Table tennis
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service
Pools and wellness
Beachfront, Fitness centre, Hot tub, Indoor pool, Indoor pool (seasonal), Massage, Outdoor pool, Outdoor pool (seasonal), Sauna, Solarium, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Currency exchange, Luggage storage, Safety deposit box, Tour desk
Common areas
Garden, Sun terrace, Terrace
Entertainment and children services
Children's playground, Entertainment staff, Kids' club
Cleaning services
Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Clothes rack, Desk, Extra Long Beds (> 2 metres), Fan, Flat-screen TV, Free toiletries, Hairdryer, Heating, Linen, Minibar, Pay-per-view Channels, Safety Deposit Box, Satellite Channels, Shower, Soundproofing, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 12:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
For non-refundable reservations, you must confirm your credit card details via a secure link. Playaballena Spa Hotel will send you the link by email after you have made a reservation.Guests must present photo ID at check-in, to prove the age of children in order to obtain discounts.All spa facilities are at an additional cost to be paid on site. The spa hours are from Wednesday to Sunday from 10:00 a.m. to 2:00 p.m. and from 5:00 p.m. to 9:00 p.m. Monday and Tuesday will remain closed.There is an additional charge for the safety deposit box service.Please note that children between 4 and 15 years old can only use the spa facilities from 12:00 to 14:00, always accompanied by an adult. Children under 4 years old are not allowed in the spa.In response to the coronavirus (COVID-19), the property is implementing additional health and safety measures at this time.
Traveller reviews

“The hotel was ideally located for the off-season break I wanted with my dog.”
19 Jan 2025
Plenty of space in the bedroom, comfortable bed and good TV reception. 4 of the 5 nights were very quiet in the hotel, ideal for my nervous dog. Friday night was busier, but as the room was near the end of the corridor we still had a quiet night

“Comfortable and convenient”
02 Jan 2025
We loved the room and hotel. Reception was not the most pleasant when we arrived but maybe it was an off day. Our work event was amazing with great food, drinks and service.

“Good experience overall”
24 Dec 2024
The beach, the weather and spa facilities were really good. The hotel was tranquil, and the garden was a bliss.

“Family hotel”
23 Jul 2024
Entertainment - Schedules, diversity and specially staff. Everyone was friendly and with a smile on their face, ready to include you in any activity.

“Short stay in a beautiful place”
02 Jun 2024
Big place! Warm swimming pool and jacuzzi. Room, breakfast, easy parking, seaside location, although far from any town. Typical resort! Customer service was amazing! they even gave me a big bottle of water during check out!

“Good experience for families! Recommended :)”
30 May 2024
The location is great! Breakfast was decent, loads of options. The aqua sliders are great fun for the kids, especially the older ones. Decent size pools. Really good experience all in all.

“Great holiday for kids”
29 May 2024
The water park and pools were very good for the kids

“Superb”
28 May 2024
Everything. Great location, spacious rooms and very comfortable beds, fantastic amenities, very good meals, and above all, excellent reception, bar, restaurant, pool, house and cleaning staff, who went that extra mile to make it a most enjoyable and relaxing few days.

“Superb”
14 Apr 2024
Very spacious room with great view of golf course exceeded our expectations. It was very quiet although families with kids were staying next to us, dinner and breakfast buffets were crowded and loud but with great selection of everything, you could possibly want to eat and drink.