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555 West Surf, Chicago, Illinois (Il), IL 60657 , USA (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for The Willows Hotel
Each day we'll check prices and send you an email for your selected dates at The Willows Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Willows Hotel
General
Parking
Activities
Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Snack bar
Pools and wellness
Fitness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box
Cleaning services
Daily maid service
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath, Bathrobe, Bathroom, Cable Channels, Carpeted, Desk, Fan, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Linen, Minibar, Shower, Telephone, Toilet, Towels, TV, Wake Up Service/Alarm Clock
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Please be advised that charges are applicable for early arrivals. Please contact the hotel directly for more details.Please note parking fees vary depending on vehicle size. Please contact the property directly for more detail.Please note that for reservations of 5 rooms or more different policies apply:
-50% of the total amount will be charged by the property after the reservation is made.
-If the reservation is cancelled up to 14 days before the arrival date no fees will apply but if cancelled later or in case of no show, the total amount will be charged.When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Wow beautiful little gem”
06 Jan 2025
Location, my room was beautiful - big and spacious. Very clean. Staff were lovely. Loved the cookies in the lobby, was super quiet for first 2 nights, thought I was only 1 staying in hotel. Will definitely be back

“Great venue and area to stay in”
13 Nov 2024
Friendly, location was ideal and a very nice area . Not to close to the city but close to get into . Lots of things around, shops , restaurants and close to Lincoln park and the lake

“Enjoyable stay in large comfortable room”
14 Oct 2024
Rooms were large, we were given rooms close together as requested, and staff was helpful

“Enjoyed the location, quiet setting yet nearby to shops and restaurants.”
21 Sep 2024
Placed in a fairly quiet street and was quaint, looked lovely from outside. Pleasant staff. Good size room.

“Very good”
20 Aug 2024
The area was fantastic, close enough to Wrigley Field to walk, lots of restaurants along the way. Felt very safe. The hotel was quaint and very clean, but definitely older so that meant missing some amenities (such as a fan in the washroom). Overall though we enjoyed our stay. We would go back.

“Fair”
10 Aug 2024
Location was good. Staff were very helpful and the bed was very comfortable

“Great location, friendly staff!”
04 Aug 2024
Location is fantastic. Great food and local culture nearby.

“Relaxed nice Hotel”
20 Jul 2024
We only stayed for two nights, but we would have loved to stay longer. The hotel has a charming retro flair that captivated us right from the beautifully designed hotel lobby. The entire hotel staff is extremely friendly and helpful. A 24/7 coffee and tea bar rounded off the relaxed and cozy hotel experience. The neighborhood is also very quiet and pleasant.

“Good”
08 May 2024
Very helpful and friendly staff! Comfy bed and nice robes in rooms.
More hotels in Chicago
Hotels Nearby
Claridge House
Distance : 3.41 KM
Sonesta ES Suites Chicago Downtown Magnificent Mile Medical
Distance : 4.23 KM
Warwick Allerton Chicago
Distance : 4.65 KM
Aloft Chicago Downtown River North
Distance : 4.87 KM
Cambria Hotel Chicago Loop - Theatre District
Distance : 5.65 KM
Crowne Plaza - Chicago West Loop, an IHG hotel
Distance : 5.9 KM
The Palmer House Hilton
Distance : 6.11 KM
Central Loop Hotel
Distance : 6.18 KM