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Hotel Sheraton Charlotte Hotel (formerly Sheraton Charlotte)

555 South McDowell Street, South Tower, Charlotte NC, North Carolina (Nc), NC 28204 , USA (show map)

8.2

Very good

2254 verified reviews

1/37

See rooms & prices »

Hotel Overview

This Sheraton Charlotte hotel is situated in Charlotte in North Carolina's business district 5 minutes walk from the Charlotte Convention Center. Features include an on-site outdoor pool, restaurant, and free WiFi in public areas.
A flat-screen cable TV and a desk are featured in each room at the Sheraton Charlotte. The en suite bathroom has a hairdryer and free toiletries. In-room WiFi access is offered free of charge.
At this hotel you will find a fitness centre. Other facilities offered at the property include meeting facilities, luggage storage and dry cleaning.
The hotel is also 20 minutes by car from Charlotte Motor Speedway and 2.4 km from the South End historic district. Mint Museum of Art and Bank of America Stadium are 2.4 km away.

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Rooms

Adults

Children

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Rooms List

Traditional, Guest room, 2 Double - enter dates to see room photos

Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Traditional, Guest room, 1 King - enter dates to see room photos

Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.

Club level, Guest room, 2 Double - enter dates to see room photos

Providing free toiletries, this family room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The family room provides air conditioning, a tea and coffee maker, executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Club level, Guest room, 1 King - enter dates to see room photos

Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a wardrobe. The unit has 1 bed.

Club level, Guest room, 2 Double, City view - enter dates to see room photos

Club level, Guest room, 1 King, City view, Top floor - enter dates to see room photos

Featuring free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a wardrobe. The unit has 1 bed.

Guest room, 2 Double, City view - enter dates to see room photos

Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Guest room, 1 King, City view - enter dates to see room photos

Deluxe, Guest room, 2 Double, Corner room - enter dates to see room photos

Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe, Guest room, 1 King, Corner room - enter dates to see room photos

Club lounge access, Junior Suite, 1 King, Corner room - enter dates to see room photos

Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Club level, 1 Bedroom Suite, 1 King, Top floor - enter dates to see room photos

Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility and Hearing Accessible - enter dates to see room photos

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.

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Facilities of Sheraton Charlotte Hotel

General
On-site parking, Parking, Pets allowed

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)

Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (seasonal)

Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box

Common areas
Shared lounge/TV area, Sun terrace, Terrace

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bath or Shower, Bathroom, Cable Channels, Carpeted, City view, Coffee machine, Desk, Entire unit wheelchair accessible, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Radio, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 28 Mar 2025 - Update now

Hotel Policies

Check-In
16:00:00- hours

Check-Out
-11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that guests must be 21 years of age to check in.
Availability and hours of operation in food outlets are subject to change.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

8.2

Very good

2254 verified reviews

Click to write a review and share your experience of Sheraton Charlotte Hotel with other travellers.

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Hotel Ratings (Click to select a rating)

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Donna

“Fair”

6.0

01 Jan 2025

The staff was helpful. We had to change rooms. Sink not draining, faucet leaking. In the new room we had a stranger ask to come in to measure the windows. Not near the restaurants like I thought. Give this a pass for now.

rita

“Great Hotel, carefull with front desk service”

9.0

22 Sep 2024

Do Hotel todo. Pessoal do restaurante atendeu muito bem. Servico de quarto excelente. E o front desk Mr Bryan, an african american men helped me greatly.

Lorna

“Very nice place”

10.0

15 Sep 2024

Rooms were massive and gorgeous. Very comfortable stay and friendly staff

Gordon

“Nice hotel and a nice city, let down by a single member of staff.”

6.0

29 Aug 2024

Nice pool area, good sized gym for a hotel, indoor pool was nice but very cold (which suited me), breakfast was ok.

Rebecca

“If you can get a good deal, I’d recommend.”

6.0

23 Aug 2024

The staff is absolutely amazing! Locations great! Rooftop bar is absolutely gorgeous. At times were the rates are lower I’d book again.

Peter_3122

“Very friendly and accommodating staff”

8.0

18 Jun 2024

After having some troubles with my check in after a delayed flight, very late in the evening the staff (Mr Malik) was very helpful in finding me a great room in difficult circumstances. (p.s the bed was exceptional)

Mary

“Our experience was first class and we will definitely recommend this hotel.”

10.0

17 Jun 2024

When we were checking in we were helped by Ron who went out of his way to make us feel very welcome and was extremely helpful to us. Thank you Ron.

spyderlegs123

“Superb”

9.0

17 Jun 2024

Omar D was exceptional at check in. Provided an upgrade that made our weekend stay spectacular.

DeAnna

“Very good”

8.0

04 Apr 2024

I loved that the room was very clean and spacious.

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Hotel Sheraton Charlotte Hotel (formerly Sheraton Charlotte)

555 South McDowell Street, South Tower, Charlotte NC, North Carolina (Nc), NC 28204 , USA (show map)

Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Traditional, Guest room, 2 Double - enter dates to see room photos

Traditional, Guest room, 1 King - enter dates to see room photos

Club level, Guest room, 2 Double - enter dates to see room photos

Club level, Guest room, 1 King - enter dates to see room photos

Club level, Guest room, 2 Double, City view - enter dates to see room photos

Club level, Guest room, 1 King, City view, Top floor - enter dates to see room photos

Guest room, 2 Double, City view - enter dates to see room photos

Guest room, 1 King, City view - enter dates to see room photos

Deluxe, Guest room, 2 Double, Corner room - enter dates to see room photos

Deluxe, Guest room, 1 King, Corner room - enter dates to see room photos

Club lounge access, Junior Suite, 1 King, Corner room - enter dates to see room photos

Club level, 1 Bedroom Suite, 1 King, Top floor - enter dates to see room photos

Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility and Hearing Accessible - enter dates to see room photos

Map

Setup a Price Alert for Sheraton Charlotte Hotel

Facilities of Sheraton Charlotte Hotel

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Fair”

“Great Hotel, carefull with front desk service”

“Very nice place”

“Nice hotel and a nice city, let down by a single member of staff.”

“If you can get a good deal, I’d recommend.”

“Very friendly and accommodating staff”

“Our experience was first class and we will definitely recommend this hotel.”

“Superb”

“Very good”

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