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Hotel Mercure Carcassonne La Cité

18 Rue Camille Saint-Saens, Carcassonne, 11000 (show map)

8.4

Very good

661 verified reviews

1/38

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Hotel Overview

Set just a 4-minute walk from the medieval district of Carcassonne, Mercure Carcassonne La Cité offers an outdoor swimming pool in summer and views of the city walls. Free WiFi is provided.
Mercure Carcassonne Porte De La Cite features air-conditioned rooms with modern en suite facilities. Rooms are decorated in pastel tones and overlook the garden or the Montagne Noire.
The hotel's restaurant, Le Vicomté, serves Mediterranean specialties for lunch and dinner. A selection of wines are available to accompany your meals. Guests can also relax at the bar, next to the fireplace.
Other services include room service, free private parking, a garden and 3 meeting rooms for up to 90 people. Carcassonne Train Station is 2.5 km away.

Formerly Mercure Carcassonne La Cité

Before February 2023 Mercure Carcassonne La Cité - entièrement rénové was known as Mercure Carcassonne La Cité

Before October 2022 Mercure Carcassonne La Cité - entièrement rénové was known as Mercure Carcassonne Porte De La Cité

Before June 2022 Mercure Carcassonne La Cité - entièrement rénové was known as Mercure Carcassonne La Cite

Before July 2019 Mercure Carcassonne La Cité - entièrement rénové was known as Mercure Carcassonne Porte De La Cite

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Rooms

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Rooms List

Standard Double Room - enter dates to see room photos

This air-conditioned room features a modern décor. It includes a satellite TV and a private bathroom with a bath or a shower.

Standard Twin Room - enter dates to see room photos

This air-conditioned room features a modern décor. It includes a satellite TV and a private bathroom with a bath or a shower.

Superior Twin Room with Sofa Bed - enter dates to see room photos

This air-conditioned room features a modern décor. It includes a flat-screen TV with satellite channels, a seating area with a sofa and a coffee maker. It also has a private bathroom with a bath or a shower and slippers.

Privilege Double Room with Sofa - enter dates to see room photos

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Facilities of Mercure Carcassonne La Cité

General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Outdoor pool, Outdoor pool (seasonal)

Front-desk/reception area services
24-hour front desk, Luggage storage, Safety deposit box

Common areas
Garden, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathrobe, Bathroom, Carpeted, Coffee machine, Desk, Dining table, Electric kettle, Entire unit located on ground floor, Flat-screen TV, Free toiletries, Hairdryer, Heating, iPod dock, Linen, Minibar, Safety Deposit Box, Satellite Channels, Slippers, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, Wake-up service, Wardrobe/Closet

Last updated: 28 Mar 2025 - Update now

Hotel Policies

Check-In
16:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that parking spaces are limited and subject to availability.
Please note that children under 12 years old can enjoy breakfast for free.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

8.4

Very good

661 verified reviews

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Hotel Ratings (Click to select a rating)

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Miguel

“Excellent location”

8.0

08 Mar 2025

Excellent location, close to citadel. Room was spacious and comfortable. Staff was kind and helpful.

Yoko

“A very nice stay with a touch of luxury”

9.0

11 Feb 2025

The location with the view to the "la Cité", helpful staff. We had an access to the garden directly from the room.

Caroline Riddle

“Fab stat. Lovely hotel with fantastic views.”

9.0

11 Jan 2025

It is a lovely hotel. Very friendly staff for whom nothing was too much trouble. Our room was not available at check in time so they found an alternative- room upgrade. The view of the castle was amazing.

Antoun

“Very good”

8.0

30 Dec 2024

Tasty restaurant, great location, free parking, helpful staff

Bella

“Friendly staff and close to the castle!”

9.0

22 Dec 2024

— the staff were very friendly and helpful. They made our stay wonderful. — the bedroom was clean, huge, it has a nespresso machine, has a selection of tea, and some beverages in the bar which was included in our room fee — breakfast was nice. Has a lot of choices — there’s high-chair for out baby — the restaurant was good too, so when we didn’t wanna go to the city we have an option to just eat at the hotel. — we also have robes and slippers in our bedroom, which I haven’t experienced in any hotels in France except this one. — love the shower and bathtub — very close to the castle, maybe around 5 min walk (we have a baby stroller) We can even see it from our room. — FREE PARKING! This is actually one of the reasons why i decided to book this hotel. The parking fees of some hotels are so pricey or they dont have at all. I highly recommend this hotel if you have a baby.

Clare

“Great hotel for airport and visiting the city”

8.0

16 Dec 2024

Lovely setting with everything you need including parking and restaurant

Natalie

“I felt really welcome here, great room and facilities and super location.”

10.0

28 Nov 2024

The staff were really friendly and helpful. Great facilities in the room, nice relaxed cafe bar area and restaurant. Superb location and atmosphere.

Roger

“Very welcoming and helpful hotel. A rare gem.”

10.0

09 Nov 2024

Great location. Lovely friendly staff. Excellent food. Spacious clean rooms.

Aaron

“Located outside of the city with great views and modern and spacious rooms.”

10.0

30 Oct 2024

Spacious room, beautiful gardens and great view of the city walls.

Viktoriia

“Superb”

9.0

27 Oct 2024

Location, convenient free parking, small but very cozy room

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Hotel Mercure Carcassonne La Cité

18 Rue Camille Saint-Saens, Carcassonne, 11000 (show map)

Hotel Overview

Formerly Mercure Carcassonne La Cité

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Standard Double Room - enter dates to see room photos

Standard Twin Room - enter dates to see room photos

Superior Twin Room with Sofa Bed - enter dates to see room photos

Privilege Double Room with Sofa - enter dates to see room photos

Map

Setup a Price Alert for Mercure Carcassonne La Cité

Facilities of Mercure Carcassonne La Cité

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Excellent location”

“A very nice stay with a touch of luxury”

“Fab stat. Lovely hotel with fantastic views.”

“Very good”

“Friendly staff and close to the castle!”

“Great hotel for airport and visiting the city”

“I felt really welcome here, great room and facilities and super location.”

“Very welcoming and helpful hotel. A rare gem.”

“Located outside of the city with great views and modern and spacious rooms.”

“Superb”

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