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Hotel Hôtel Le Donjon - Cœur de La Cité Médiévale (formerly Best Western Plus Le Donjon - Cœur de La Cité Médiévale)

2 Rue Du Comte Roger, La Cité, Carcassonne, 11000 (show map)

8.3

Very good

2778 verified reviews

1/40

Hôtel Le Donjon - Cœur de La Cité Médiévale

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Hotel Overview

Located in the heart of the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale is surrounded by the city’s ancient ramparts. The hotel features a restaurant and bar. It is divided into 2 buildings. Free WiFi is provided throughout.
With views of street or the garden, the rooms are individually decorated and include a flat-screen TV. They overlook either the citadel or the hotel’s garden.
A buffet breakfast is served each morning at the hotel. Le Donjon’s restaurant serves traditional French cuisine and there is also a cocktail bar where guests are invited to relax in the evening.
The hotel has a 24-hour reception and room service is available upon request. A dry-cleaning and laundry service is also provided at the hotel.
Le Donjon is located 2.4 km from Carcassonne Train Station. The Basilica of Saint-Nazaire is a 2-minute walk from the hotel and the Château Comtal is less than 100 metres away.

Formerly Best Western Plus Le Donjon - Cœur de La Cité Médiévale

Before December 2022 Hôtel Le Donjon - Cœur de La Cité Médiévale was known as Best Western Plus Le Donjon - Cœur de La Cité Médiévale

Before May 2021 Hôtel Le Donjon - Cœur de La Cité Médiévale was known as Best Western Le Donjon

Before April 2021 Hôtel Le Donjon - Cœur de La Cité Médiévale was known as Best Western Le Donjon

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Rooms List

Superior Double Room - enter dates to see room photos

The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a minibar, a wardrobe, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 1 bed.

Superior Twin Room - enter dates to see room photos

The twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

chambre double classique - enter dates to see room photos

The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room offers a minibar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 1 bed.

Superior Triple Room - enter dates to see room photos

The triple room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The triple room features a minibar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 2 beds.

Suite - enter dates to see room photos

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV, soundproof walls, a minibar, as well as a coffee machine. The unit has 3 beds.

Family Room with Garden View - enter dates to see room photos

Offering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV, soundproof walls, a minibar, a coffee machine as well as garden views. The unit has 2 beds.

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Facilities of Hôtel Le Donjon - Cœur de La Cité Médiévale

General
Parking, Pets allowed, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service

Front-desk/reception area services
24-hour front desk, Express check-in/check-out, Luggage storage, Safety deposit box

Common areas
Garden, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, Carpeted, Clothes rack, Coffee machine, Desk, Electric kettle, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Iron, Linen, Minibar, Safety Deposit Box, Seating Area, Sofa, Soundproofing, Telephone, Toilet, Towels, TV, Wake-up service, Wardrobe/Closet

Last updated: 20 Jan 2025 - Update now

Hotel Policies

Check-In
16:00:00- hours

Check-Out
Untill 12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
The address of the car park is: 32 Chemin des Ourtets, 11000, Carcassonne.
The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park.
Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.
The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

8.3

Very good

2778 verified reviews

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Hotel Ratings (Click to select a rating)

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Doreen

“GREAT location”

10.0

06 Jan 2025

Perfect location inside the city walls. The shuttle bus for luggage from the car park was great!

Victoria

“Fabulous location and pet friendly”

7.0

04 Jan 2025

The most incredible location within the city walls. Friendly helpful staff and a great breakfast.

Pauline

“The location is great and generally a good hotel”

6.0

29 Dec 2024

Breakfast offered a good variety and staff were very friendly. The pick up from the car park to the hotel was good and the staff very friendly.

Jeremy

“Fair”

6.0

23 Dec 2024

The hotel really is in the heart of the old town which is a great location for site seeing Breakfast was adequate beds good too

Annie

“A lovely hotel right in the walled city - highly recommended!”

8.0

02 Dec 2024

Great location, helpful staff. Lovely furnishings. Excellent breakfast. The waitress at breakfast is very friendly.

Mary

“Excellent location in the heart of the walled city.”

9.0

26 Nov 2024

Located in the heart of the walled city and perfect location. Friendly staff who helped bring bags from car park.

Natasha

“Superb”

10.0

22 Nov 2024

It was like being in a fairy tale walking through the castle walls to find our hotel.

Angel

“The best place to be in Carcassone”

8.0

11 Nov 2024

The location was perfect and the best place to stay in Carcassone.

John

“A fabulous stay in the medieval city”

9.0

22 Oct 2024

Well located in the medieval city. A good sized room. Very good value for money.

Mary

“Lovely stay in best location”

9.0

21 Oct 2024

Friendly staff, excellent breakfast location location

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Hotel Hôtel Le Donjon - Cœur de La Cité Médiévale (formerly Best Western Plus Le Donjon - Cœur de La Cité Médiévale)

2 Rue Du Comte Roger, La Cité, Carcassonne, 11000 (show map)

Hotel Overview

Formerly Best Western Plus Le Donjon - Cœur de La Cité Médiévale

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Superior Double Room - enter dates to see room photos

Superior Twin Room - enter dates to see room photos

chambre double classique - enter dates to see room photos

Superior Triple Room - enter dates to see room photos

Suite - enter dates to see room photos

Family Room with Garden View - enter dates to see room photos

Map

Setup a Price Alert for Hôtel Le Donjon - Cœur de La Cité Médiévale

Facilities of Hôtel Le Donjon - Cœur de La Cité Médiévale

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“GREAT location”

“Fabulous location and pet friendly”

“The location is great and generally a good hotel”

“Fair”

“A lovely hotel right in the walled city - highly recommended!”

“Excellent location in the heart of the walled city.”

“Superb”

“The best place to be in Carcassone”

“A fabulous stay in the medieval city”

“Lovely stay in best location”

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