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Boulevard Kukulkan Km 4.5, Cancún, 77500 (show map)
Resort Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Family SuiteSetup a Price Alert for Oasis Palm - All Inclusive
Each day we'll check prices and send you an email for your selected dates at Oasis Palm - All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Oasis Palm - All Inclusive
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Billiards, Water park
Services
Internet services, WiFi
Food & Drink
Bar, Grocery deliveries, Restaurant, Snack bar
Pools and wellness
Beachfront, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Spa and wellness centre
Transportation
Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk
Common areas
Games room, Shared lounge/TV area
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club
Cleaning services
Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bathroom, Cable Channels, Coffee machine, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Iron, Ironing Facilities, Lake view, Radio, Shower, Telephone, Toilet, Towels, View, Wake-up service
Last updated: 14 Jan 2025 - Update now
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable.)One child free 0-12 years old in low seasons. To make valid this promotion, add the children information and age, into the reservation.Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico.Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge.Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.Please note the legal drinking age in Mexico is 18.A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Traveller reviews
Tristin “Mediocre”
21 Dec 2024
The food was not horrible as others have said and for the price there are a fair amount of options
Orly “We really enjoyed our time here. Will definitely go back!”
27 Sep 2024
The staff. OMG, sweet people everywhere! The Makitaco Restaurant. Loved it! The buffet was also great and had many options. I was amazed to see that it was open until 3 am! The room was nice. The pool areas were awesome. It's a great environment for those with kids. The drinks at the pool bar were good too. The mariachis by the pool really lit up the place at night. We loved it. It was peaceful and great to rest. We arrived a little earlier and they allowed us in until our room was ready.
Angela “Lovely hotel with great food, beautiful pools and beach.”
12 Mar 2024
Hotel lobby was stunning and always smelled like fresh peaches and calla lilies. Beach was clean, beautiful sand, and clean water with very little sea grass. Easy to go for long walks down the beach past other resorts. Beach volleyball and soccer nets available. Kayaking in ropes off area were available. Beach is close (across the water) to the ferry terminal to Isla Mujeures so cool to see all of the different boat traffic from the shore. Pools were clean, lots of lounge chairs, and the beach towels were a nice, large size. Wifi connection was good but limited to two devices per room. Food at buffets and a la cart restaurants was very good with plenty of variations. Coffee shop was lovely for coffee, cold blends, and teas, both hot and cold. Ice cream was a nice treat each day. The fresh pico de gallo at the snack bar was amazing! The concierge staff was very helpful for assisting with local calls as I didn’t have data on my phone. Every person on staff that we interacted with was friendly, kind, and helpful. Entertainment was good…didn’t go every night though. Recreation staff provided some fun games and activities during the day to engage guests and children. Music played from speakers most of the day too. Walking off the resort along the main road was safe and easy with the great pedestrian pathway. Even walked one way to the Puerto Marina Cancún shopping mall…beautiful mall (great for adolescents/young adults/adults) and easy to get a taxi to and from hotel if you didn’t feel like walking 3km.
Evan “Very good”
24 Feb 2024
The beach is amazing for young children, staff are amazing, and food was great, we had an amazing time.
Hotels Nearby
Seven Boutique Apartments Cancún
Distance : 3.77 KM
MIO Cancún Hotel Boutique
Distance : 3.98 KM
Wyndham Garden Cancun Downtown
Distance : 4.07 KM
Hotel Antillano
Distance : 4.48 KM
Mex Hoteles
Distance : 4.49 KM
Hotel Parador
Distance : 4.56 KM
Hotel Carrillos Cancun
Distance : 4.59 KM
Moloch Hostel & Suites
Distance : 4.78 KM
