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Resort Moon Palace Cancun - All Inclusive (formerly Moon Palace Golf & Spa Resort-All Inclusive)

Carretera Cancun-Chetumal Km 340, Cancún, 77500 (show map)

7.9

Good

775 verified reviews

1/40

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Resort Overview

Situated in Cancún, 15 km from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodation provides a 24-hour front desk, airport transfers, a kids' club and free WiFi.
The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels.
Guests at the accommodation can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested.
The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling.
Moon Palace Cancun - All Inclusive features amenities such as an on-site business centre, sauna and hot tub.
Beto Avila Stadium is 23 km from the accommodation, while Cancun Government Palace is 24 km from the property. The nearest airport is Cancún International Airport, 11 km from Moon Palace Cancun - All Inclusive.

Formerly Moon Palace Golf & Spa Resort-All Inclusive

Before July 2019 Moon Palace Cancun - All Inclusive was known as Moon Palace Golf & Spa Resort-All Inclusive

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Rooms

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Rooms List

Superior Deluxe Ocean View - Kids & Teens Free - enter dates to see room photos

This room features views of the Caribbean Sea from the private balcony, 24-hour room service and a double whirlpool tub. There is a minibar, wine and a liquor dispenser containing premium-brand alcohol. Bathrobes, slippers and luxury toiletries are included.

Superior Honeymoon Suite - Kind Size Bed - enter dates to see room photos

This room includes upgraded L’Occitane bath amenities, 24-hour room service and turn down service. It also features a double whirlpool tub. There is a minibar, wine and a liquor dispenser containing premium-brand alcohol. In addition, it includes exclusive beach bag (one per room/per stay) Espresso/American coffee maker.

Superior Deluxe Garden View - Kids & Teens Free - enter dates to see room photos

This spacious room includes a double spa bath, a balcony with garden views and flat-screen satellite TV. There is a minibar, 24-hour room service, wine and a liquor dispenser containing premium-brand alcohol. Bathrobes, slippers and luxury toiletries are included in the bathroom.

Superior Family Suite Garden View - Kids & Teens Free - enter dates to see room photos

There are two connecting Superior Deluxe Rooms. One with one king-sized bed and connecting room with two double beds. This room includes a beach bucket kit, an Xbox 360 with selection of games on request, 24-hour room service and liquor dispenser, mini bar with sodas, bottled water, juices, domestic and imported beers (refreshed daily). Minibar in the kids’ room offers chocolate milkshakes, juice, soda, bottled water and kid-friendly snacks. The bathroom is stocked with Chi and Loreal Kids bathroom amenities, bathrobes and slippers for adults and kids.

Superior Junior Suite Golf Course - Kids & Teens Free - enter dates to see room photos

This room includes a minibar, wine and a liquor dispenser containing premium-brand alcohol, 24-hour room service and welcome bottle of wine and access to a golf cart. There are Chi bathroom amenities, double whirlpool tub, bathrobes and slippers.

Swim Up Suite Garden View - Kids & Teens Free - enter dates to see room photos

There is direct access from the terrace to the pool. The room includes an aromatherapy menu, pillow menu and 24-hour room service. There is a minibar, wine and a liquor dispenser containing premium-brand alcohol. The bathroom includes a hot tub, Chi bathroom amenities and bathrobes and slippers. Direct access from room terrace to private pool.

Superior Governor One Bedroom Suite Ocean View - King Size Bed - enter dates to see room photos

One king-sized bed and living room with sofa bed. This sea-view suite has direct access to the terrace. The room comes complete with a beach bag, appetisers, 24-hour room service, welcome bottle of wine and aromatherapy menu. There is a hot tub, Chi bathroom amenities and bathrobes in the bathroom. There is a minibar, wine and a liquor dispenser containing premium-brand alcohol.

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free - enter dates to see room photos

One bedroom with king-sized bed and one bedroom with two double beds. The sea-view suite has a private terrace, living room, dining area and double Jacuzzi. It includes a fully stocked minibar, welcome bottle of wine, premium liquor and 24-hour room service. The bathroom features Chi bathroom amenities, bathrobes and slippers. The room includes an aromatherapy menu, pillow menu.

Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free - enter dates to see room photos

This suite has a bathrobe, air conditioning, cable TV. • Jungle view • Private bath with shower only • Both rooms have a double whirlpool tub • Private terrace with two lounge chairs, table and chairs • Living room area • Dining and bar area • Welcome bottle of Robert Mondavi Twin Oaks Cabernet Sauvignon • Liquor dispenser stocked with premium upgraded brands: Bacardi White Rum, Jose Cuervo Especial Tequila, J&B Whisky and Absolut Vodka** • Minibar with sodas, bottled water, juices, domestic and imported beers (refreshed daily) • Coffee maker • Smart TV with personalized streaming via Google Chromecast® • Pillow menu • Aromatherapy menu • Golf cart included for personal use • CHI® bath amenities • Bathroom scales • CHI ® hairdryer and straightener • Iron and ironing board • 24-hour room service and turndown service • Digital safe (laptop size) • Wireless Internet • Direct-dial telephone • Alarm clock/radio • Individually controlled A/C Smoke free room

Superior Deluxe Garden View - enter dates to see room photos

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Facilities of Moon Palace Cancun - All Inclusive

General
Free parking, Parking, Private parking

Activities
Billiards, Cycling, Diving, Fishing, Golf course (within 3 km), Mini golf, Snorkelling, Table tennis, Tennis court, Water sport facilities (on site)

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Beachfront, Fitness centre, Hot tub, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Lockers, Luggage storage, Safety deposit box, Tour desk, Valet parking

Common areas
Chapel/shrine, Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club, Nightclub/DJ

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Meeting/banquet facilities

Shops
Barber/beauty shop, Mini-market on site

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Soundproof rooms

Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Coffee machine, Desk, Dining area, Dining table, Dressing Room, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hot Tub, Iron, Linen, Minibar, Pool view, Safety Deposit Box, Sea view, Seating Area, Shower, Slippers, Sofa, Soundproofing, Spa Bath, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 10 Jan 2025 - Update now

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.
Please note that shuttle service between sister properties of Palace resort is not included.
Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

7.9

Good

775 verified reviews

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abdoreza

“nice experience traveling with a big group of friends.”

7.0

28 Dec 2024

Conveniently located close to the airport , The pools were just by the beach , good facilities and entertainment for kids .

Linda

“Good”

7.0

19 Dec 2024

Amenities, breakfast and waterpark. The breakfast was exceptional.

Allan Alfred

“A wonderful experience indeed!”

10.0

04 Dec 2024

We loved the pool, the restaurants and the nightly entertainment. Our kids enjoyed every moment of our stay. A true all inclusive experience! Everything that you need in one place! OUTSTANDING STAFF! - Pier 8- November 27- Ramon took good care of us during lunch that we we went back for dinner and he was exceptional! - Gondola - November 28 and 30, December 2 - Eduardo Carillo and Alexis Tun - The best duo! We celebrated my wife's birthday on the 30th and they made it extra special! Our last evening was above and beyond our expectations! - Pool side- Santiago - he made sure we were taken cared of and well hydrated!

Ashkan

“Superb”

10.0

10 Nov 2024

Great swimming pools, restaurants, food and snack, and very kind staff.

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Resort Moon Palace Cancun - All Inclusive (formerly Moon Palace Golf & Spa Resort-All Inclusive)

Carretera Cancun-Chetumal Km 340, Cancún, 77500 (show map)

Resort Overview

Formerly Moon Palace Golf & Spa Resort-All Inclusive

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Superior Deluxe Ocean View - Kids & Teens Free - enter dates to see room photos

Superior Honeymoon Suite - Kind Size Bed - enter dates to see room photos

Superior Deluxe Garden View - Kids & Teens Free - enter dates to see room photos

Superior Family Suite Garden View - Kids & Teens Free - enter dates to see room photos

Superior Junior Suite Golf Course - Kids & Teens Free - enter dates to see room photos

Swim Up Suite Garden View - Kids & Teens Free - enter dates to see room photos

Superior Governor One Bedroom Suite Ocean View - King Size Bed - enter dates to see room photos

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free - enter dates to see room photos

Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free - enter dates to see room photos

Superior Deluxe Garden View - enter dates to see room photos

Map

Setup a Price Alert for Moon Palace Cancun - All Inclusive

Facilities of Moon Palace Cancun - All Inclusive

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“nice experience traveling with a big group of friends.”

“Good”

“A wonderful experience indeed!”

“Superb”

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