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Blvd. Kukulcan, Manzana 51 Lote 7, Cancún, 77500 (show map)
Resort Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hyatt Ziva Cancun
Each day we'll check prices and send you an email for your selected dates at Hyatt Ziva Cancun. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hyatt Ziva Cancun
General
Free parking, On-site parking, Parking, WiFi everywhere
Activities
Billiards, Snorkelling, Table tennis, Tennis court, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hammam, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath or Shower, Bathroom, Cable Channels, Desk, DVD Player, Flat-screen TV, Free toiletries, Hairdryer, Hypoallergenic, Ironing Facilities, Laptop safe, Minibar, Radio, Safety Deposit Box, Seating Area, Tea/Coffee Maker, Telephone, Toilet, TV, Video, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.
Traveller reviews

“Amazing stay,”
06 Jan 2025
The hotel itself is amazing. The staff are friendly, they have an all you can eat candy shop for kids, the food was fabulous. They have an amazing entertainment team. The pool was warm, i think it was heated the kids loved it !

“Great 8 Day Family B-Day Experience”
21 Dec 2024
The food is exceptional with an incredible amount of offerings The manager Roberto really went over and above to ensure we had an epic stay Every Staff member greets and ensures you are having the best possible time

“Superb”
12 Dec 2024
I would underline the perfect Clearence of the rooms and physical activities. Thank you for Sunrise yoga for Alex (Alejandro) and Sofia. Also French Cousine was very nice.

“Amazing and unforgetable.”
30 Oct 2024
The experience was amazing. The resort is very big, with a lot of different kinds of ambiences, huge pools, 2 beaches (one on each side of the resort) all kinds of restaurants (mexican, french, italian, north-american, asian, sports bar, caffee shop, patisserie store, international buffet, night club, night shows, amazing breakfast) and beverages (alcoholic and non-alcoholic), amazing staff and the adults-only expecience is even better, with a perfect concierge. For beer lovers, they have a Sports Bar inside the resort, were they craft their own beers of different styles. But they also have many others famous local and international beers. Also loved the resort location, very close to Coco Bongo and all those famous restaurants/night clubs (like 10 minutes walking), Chedraui Supermarket. Also close to Xcaret Hub and Ferry. We would absolutely return to Hyatt Ziva as soon as possible.

“Superb”
20 Oct 2024
Many thanks to the whole team and in particular to Benjamin for the outstanding service.

“The best beach and the best food!!”
25 Sep 2024
The beach was amazing!! It seems like they have 2 beaches but I think one of them is a public beach and not private. We preferred the public beach side. It was so beautiful. All the restaurants served delicious food.