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Avenida Uxmal 26 Super Manzana 2A, Cancún, 77500 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel Plaza Kokai Cancún
Each day we'll check prices and send you an email for your selected dates at Hotel Plaza Kokai Cancún. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Plaza Kokai Cancún
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Grocery deliveries, Packed lunches, Room service
Pools and wellness
Outdoor pool, Outdoor pool (all year)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk
Common areas
Sun terrace, Terrace
Cleaning services
Daily maid service, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bathroom, Free toiletries, Linen, Shower, Toilet, Towels, TV
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Fair”
16 Jan 2025
Location is nice, close to the ADO bus station. Rooms and bathroom are big and comfortable.

“Superb”
14 Jan 2025
Its close to the centre and there are a lot of things to do near by, also close to the ADO bus station. The hotel was clean and spacious.

“Good”
06 Jan 2025
Close to ADO bus stop which is convenient because I just needed a place to stay for the night.

“Superb”
25 Dec 2024
great location. near bus terminal and supermarket.

“Fair”
19 Nov 2024
The location is good. Very easy check in and check out. The room was comfortable nice beds, and a good shower.

“Very good”
15 Nov 2024
The hotel is conveniently located at 10 minutes taxi from Puerto Juarez and 20 minutes taxi from Cancun airport. The rooms are comfortable and clean, although a bit outdated and with signs of time. Our room had quite bad lighting and a very noise air conditioning engine just outside the window. There were some build works (well advertised) going on during our stay, so, hopefully, some improvements are on the way.. Nevertheless, a good location for the last night prior to flying back.

“Superb”
15 May 2024
Central location, next to the bus station. Good restaurants nearby. AC available and needed.

“Very good location”
09 Apr 2024
really liked the staff. In particular, employee Alan. He speaks good English and helped resolve all issues.