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Boulevard Kukulcan Km 14.5 Hotel Zone, Cancún, 77500 (show map)
Resort Overview
Formerly Hard Rock Hotel Cancun All Inclusive
Before June 2019 Hard Rock Hotel Cancun - All Inclusive was known as Hard Rock Hotel Cancun All Inclusive
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Ocean View DoubleSetup a Price Alert for Hard Rock Hotel Cancun - All Inclusive
Each day we'll check prices and send you an email for your selected dates at Hard Rock Hotel Cancun - All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hard Rock Hotel Cancun - All Inclusive
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Billiards, Golf course (within 3 km), Table tennis, Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar
Pools and wellness
Beachfront, Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Games room, Garden, Sun terrace
Entertainment and children services
Babysitting/child services, Entertainment staff, Evening entertainment, Karaoke, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bathroom, Flat-screen TV, Hairdryer, Iron, Lake view, Laptop safe, Minibar, Safety Deposit Box, Satellite Channels, Sea view, Tea/Coffee Maker, Telephone, Towels, Tumble dryer , Wardrobe/Closet, Wireless Internet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please note that the Family Room at this hotel is only available for people travelling with children.Infants from 0-3 years old are free
All children from 4 to 17 years old extra charges applyWhen travelling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation.Zen restaurant will be temporarily closed for renovation until November 30th, 2024Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Traveller reviews
Connor “Amazing, would recommend and return”
31 May 2024
Staff were great , food was amazing, premium drinks is a bonus, room is nice and spacious , great overall experience
Sharon “Good stay at Hardrock. Liked everything about it, not a lot really to do in Cancun as a place. Alright if you want to p”
28 May 2024
Everything was ok. Good selection of food. Buffet restaurant nice, a La Carte the steak restaurant was amazing. The entertainment was really good. Lovely swimming pool and bars were good. The beach was also lovely.
Noriko “Awesome! Perfect paradise! Hard rock is great !”
11 May 2024
Beach is amazing! Pool, bar, cafeteria are wonderful! The staffs are really great, they are warm, kind and helpful!
