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Boulevard Kukulkan Km 3, Cancún, 77500 (show map)
Resort Overview
Formerly Cancun Bay Resort - All Inclusive
Before March 2024 Cancun Bay All Inclusive Hotel was known as Cancun Bay Resort - All Inclusive
Before December 2022 Cancun Bay All Inclusive Hotel was known as Cancun Bay Resort

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Cancun Bay All Inclusive Hotel
Each day we'll check prices and send you an email for your selected dates at Cancun Bay All Inclusive Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Cancun Bay All Inclusive Hotel
General
Free parking, On-site parking, Parking, Private parking
Activities
Billiards, Cycling, Golf course (within 3 km), Snorkelling, Table tennis
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Grocery deliveries, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Beachfront, Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Tour desk
Common areas
Garden, Sun terrace, Terrace
Entertainment and children services
Entertainment staff, Evening entertainment, Karaoke
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Balcony, Bath or Shower, Bathroom, City view, Cleaning products, Coffee machine, Dining area, Dining table, Entire unit located on ground floor, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Interconnected room(s) available, Iron, Ironing Facilities, Linen, Minibar, Patio, Pool view, Private entrance, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Tea/Coffee Maker, Telephone, Terrace, Toilet, Towels, Trouser Press, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Environmental fee of $76 MXN per room, per night will be charged directly to all guests at the front desk at the time of check in.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Traveller reviews

“A great value, not crowded, clean resort.”
03 Jan 2025
A great value for money for a family of 5 with 2 kids, 2 adults, 1 senior. We liked that it wasn't a huge resort with thousands of people. You could always find a lounge chair by one of the pools. The food was good quality, good service. The buffet-style breakfast, lunch and dinners are good with plenty of options, although options don't change much. If you're staying for longer than 3 days, you would want to try out the restaurant options that require a reservation (included in all-inclusive): sushi or Italian dinners. There's also first-come-first-serve lunch restaurants with sushi or American style food off the menu (included in all-inclusive). Drinks from the bar were good (included in all-inclusive). The rooms are clean, not fancy, with good bedding. Be aware that there are many short stairs, step-ups and downs throughout the hotel if you have balance or mobility issues. We found plenty of interesting activities and tours to take outside the hotel just off the beach. Parasailing, catamaran sailing and snorkeling tours were worth it. A bus tour to Chichen Itza and cenote waterholes picks up from the hotel. We didn't like this bus tour though; it was too long - 15 hours. I recommend renting a car or arranging a private tour to Chichen Itza and Cenotes. I would come back here again and recommend to friends.

“Good”
28 Dec 2024
The main reason people stay here is because of it being all inclusive, so it's reassuring that the food was always really good (although slightly repetitive) with a combination of meat, fish and vegetable dishes, along with desserts (again repetitive). The pool bar provides different variations with some dishes costing more, and supposedly in the evening they do a waiting table service (but this needs to be booked and no instructions as to how or when to do this was offered). Additionally the staff were all super helpful and friendly and really made the stay incredibly pleasant.

“The Good Bad and The Ugly”
28 Dec 2024
I liked the resort and the staff.. I liked the location direct to most places. The room was nice . The access to the beach and pool area was nice. The food in one restaurant was good.. Good service. I liked the tour operators and the entertainment.

“Superb”
20 Dec 2024
All staff were amazing Enrique was exceptional, very attentive and had an amazing persona. All bar staff were amazing.

“Swim up bar”
23 Nov 2024
The pools where perfect Lounging by the pools, swim up bar on the beach

“Good value”
22 Nov 2024
The staff was very helpful and nice and the facilities are really good. I would definitely recommend the massage on the beach! The food is good and everyday there is a nice variety.

“Lovely stay . Nice drinks . WiFi was very good”
19 Nov 2024
Amazing apartment with 3 bedrooms to accommodate 4 people . Very clean . Food was lovely

“Superb”
19 Nov 2024
Good pool area, nice small beach, very friendly staff as Enrique :) good drinks, snacks

“Friendly staff but things to note”
14 Nov 2024
The staff were friendly and attentive, bed was comfortable and room very clean. The music next to the pool starts after 11am and is shut off around 6pm allowing for some quite time which is great.

“It Could be much better, But after my foot Brocken i Just could not go out. Stayed in the resort”
14 Nov 2024
Breakfast Beach Room . All is v good. We had a good time