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Hotels Nearby
Stargazing Retreats Homestay
Distance : 1.21 KM
The Copper Hotel - SureStay Collection by Best Western
Distance : 3.99 KM
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555 Middle Verde Road, Camp Verde, Arizona (Az), AZ 86322 , USA (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Cliff Castle Casino Hotel
Each day we'll check prices and send you an email for your selected dates at Cliff Castle Casino Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Cliff Castle Casino Hotel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Bowling
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Snack bar, Vending machine (drinks)
Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year)
Transportation
Shuttle service (free), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Luggage storage, Safety deposit box, Valet parking
Entertainment and children services
Babysitting/child services, Casino, Evening entertainment, Kids' club, Nightclub/DJ
Cleaning services
Daily maid service
Business facilities
Business centre, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bathroom, Cable Channels, Carpeted, Clothes rack, Coffee machine, Desk, Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Linen, Radio, Refrigerator, Safety Deposit Box, Shower, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Last updated: 27 Dec 2024 - Update now
Hotel Policies
Check-In
From 16:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the resort fee includes the following:
- 2 bottles of water
- WiFi access
- 24-hour fitness centre access
- Valet parking
- Local calls
- 2-for-1 breakfastGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
“Nice hotel but horrible customer service”
The pool was not able to be used because of a biohazard, which I was told " it was not the hotel's fault." However, the other guest weren't at fault either. We should have been offered our resort fee back immediately. Instead I was met with resistance while Janet, who was the night supervisor told me she did not have corporates number or ANY number to someone who could be of better assistance. I had to ask for some type of compensation and Janet reluctantly handed me ONE free dinner card while my family of 3 sat there with our swim clothes on. My 11 year old even had his goggles with him. The indoor pool was a huge part of why we decided to book with the hotel. Janet did not care because "it was not her fault." The next day we went to use the pool around 6pm for the pool to still not be able to be used. 2 night with no pool which is what resort fees cover. I spoke to another manager and she seemed a lot nicer than Janet... She offered $40 back in resort fees that would be credited back to my account. She said she had the room # and already had it figured it. I told her how insulted I was about Janet handing 3 guest, 1 meal card and she handed me two more. Upon checking out the lady told me there were no credits applied because I booked through a 3rd party. I politely asked her to get a manager. The same lady as yesterday comes out we started going back and forth over the situation... The conversation was very much a dialogue and did not escalate beyond that. The manager said "well we gave you 4 meal vouchers yesterday so that should be fine." I corrected her and said "no you gave me 2 and I had 1 from the previous lady Janet." I then proceeded to continue to hold her accountable for not honoring what she said she would do. She then called me rude. I was offended because I was not rude and thought it was silly to pay me in food when that's not how I paid them.
“Would definitely stop here again whenever we are passing through.”
The room was amazing and the food. We both enjoyed every moment of it.
“I was charged an additional $40 on top of my priceline quote I thought I was paying”
I enjoyed the shower and the design of the bathroom. .
Hotels Nearby
Stargazing Retreats Homestay
Distance : 1.21 KM
The Copper Hotel - SureStay Collection by Best Western
Distance : 3.99 KM