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Avenida Caminho do Lago 4600, CALDAS NOVAS, 75690-000 (show map)
Hotel Overview
Formerly Prive Ilhas do Lago - OFICIAL
Before August 2024 Ilhas do Lago Eco Resort by WAM Experience was known as Prive Ilhas do Lago - OFICIAL
Before January 2022 Ilhas do Lago Eco Resort by WAM Experience was known as Ilhas do Lago Eco Resort - com ingresso
Before December 2019 Ilhas do Lago Eco Resort by WAM Experience was known as Enjoy Ilhas do Lago Eco Resort - com ingresso
Before October 2019 Ilhas do Lago Eco Resort by WAM Experience was known as Prive Ilhas do Lago Resort
Before April 2019 Ilhas do Lago Eco Resort by WAM Experience was known as Prive Ilhas do Lago Resort
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Facilities of Ilhas do Lago Eco Resort by WAM Experience
General
Free parking, On-site parking, Parking, WiFi everywhere
Activities
Water park
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Snack bar
Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Sauna
Transportation
Shuttle service (free)
Front-desk/reception area services
24-hour front desk
Common areas
Games room, Garden
Entertainment and children services
Children's playground, Kids' club
Miscellaneous
Air conditioning, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bathroom, Cable Channels, Flat-screen TV, Free toiletries, Kitchenette, Linen, Microwave, Minibar, Seating Area, Shower, Telephone, Toilet, Towels, TV, View, Wardrobe/Closet
Last updated: 1 Jan 2025 - Update now
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 11:30:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note:- Hotel Ilhas do Lago Eco Resort guests have access to the 03 water parks of the network: Water Park, Clube Prive and Náutico Praia Clube (except on days that are closed for maintenance: Náutico Praia Clube: from 10 am to 10 am to 5pm, closed on Mondays and Wednesdays for maintenance // Clube Privé: from 10am to 5pm, closed from Monday to Wednesday for maintenance // Water Park: from 10am to 5pm, closed on Thursdays for maintenance).- Parking is rotating and subject to availability upon check-in.- In case of advance payment, the credit card holder must be a guest and must present a photo ID and credit card used to make the reservation upon check-in.- Upon check-in, for all bookings paid by credit card, it is mandatory presentation of credit card and identification document valid for the cardholder. On purchases via a third-party cards, must be presented a signed and authenticated commitment term.- Pursuant to Articles 82 and 83 of the ECA (Child and Adolescent Statute), the accommodation of minors without supporting documents is prohibited, and only RG and Birth Certificates are valid, together with the parents' travel authorization registered in notary office, in case the minor travels with another major responsible.- During the stay, it may be necessary to change the room to another of the same category on Thursdays and Sundays and this will be mandatory, according to hotel guidelines.- Hair dryer subject to availability (check at the hotel reception)- Meals may be taken at another hotel in the chain, without prior notice, due to causes beyond our control.- No refunds in case of early check-out.- The cleaning of the units is not being carried out during the stay due to Covid.- Due to Covid, the Saunas, gyms, playrooms and games room are working, but it is necessary to check with the reception the need to schedule for use (consult reception)- From 9 rooms booked, the hotel's policy for groups applies.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Hotels Nearby
Apartamento em Caldas Novas
Distance : 1.07 KM
Apartamento Enseada Náutico Caldas Novas - GO
Distance : 1.14 KM
Encontro das Águas e Evian Caldas Novas
Distance : 3.21 KM
Encontro das Águas Thermas Resort by WAM Experience
Distance : 3.22 KM