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131-141 The Esplanade, Cairns, Queensland (Qld), 4870 (show map)
Hotel Overview
Formerly Riley, a Crystalbrook Collection Resort
Before March 2021 Crystalbrook Riley was known as Riley, a Crystalbrook Collection Resort
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
King Room with City View - UrbanSetup a Price Alert for Crystalbrook Riley
Each day we'll check prices and send you an email for your selected dates at Crystalbrook Riley. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Crystalbrook Riley
General
Parking, WiFi everywhere
Activities
Billiards
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Tour desk
Common areas
Garden
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service
Business facilities
Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Balcony, Bath, Bathrobe, Bathroom, Carpeted, City view, Clothes rack, Coffee machine, Desk, Dining table, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, iPad, Iron, Ironing Facilities, Landmark view, Laptop safe, Minibar, Mountain view, Outdoor furniture, Pool view, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that there is a 1% charge when you pay with a credit card.The credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested.When booking more than 10 rooms, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews
Melissa “Beautiful place for a relaxing holiday”
29 Mar 2025
It was an all inclusive, fantastic place to stay, every little detail was so well thought out & the three restaurants & poolside menu were excellent.
Lee Wei “Superb”
26 Mar 2025
It’s an amazing birthday stay for me and my partners. Will definitely come back because everything was amazing.
Ellen “Great stay. Great value”
25 Mar 2025
Great location on the esplanade. Room is bigger than most as was the bathroom. Balcony was also a good size with 2 very comfortable chairs. Bed was comfortable. pool was broken into several different sections. only one section actually had a railing to assist in and out. This was a bit strange. Breakfast was plentiful. only complaint was the coffee was awful
Kathy “Was excellent”
24 Mar 2025
Didn't use the restaurant and location was perfect
Sophie “Fabulous stay, fantastic holiday”
20 Mar 2025
Fabulous location, fantastic pool and spacious room, highly recommend
Ee Ling “Gorgeous hotel!”
14 Mar 2025
My partner and I stayed in a King Suite and it was so lovely, clean and comfortable with modern touches. The layout was spacious, practical and made sense. I loved that the hotel provided a "courtesy room" to use after check-out, as we wanted to take a shower and freshen up before heading to the airport. We did not dine at the hotel's restaurants, but they looked nice. Muddy's Cafe was just a short walk away from the hotel which we highly recommend! As for parking, it was AUD15/ day for secure underground parking or free parking right in front of the hotel. Housekeeping was tidy and very efficient. The pools were fantastic. We would stay here again if we came back to Cairns. Thanks to the lovely team who made our babymoon stay very memorable!
Cait “Superb”
10 Mar 2025
Beautiful property with an amazing pool area! Fantastic restaurant Rocco on the tower top floor - great sharing mezze, the perfect place for cocktails and to watch the sun go down. Staff really lovely and helpful. Would recommend!
Danielle “We stayed here for our honeymoon and it did not disappoint! The venue is stunning, and the staff were extremely attentiv”
07 Mar 2025
Everything!!!! Our room was absolutely stunning! The pool and lounge area was a dream and the staff were amazing.
Claire “Superb”
06 Mar 2025
The swimming pool is fantastic! Good for family with children. My son could spend a whole day at the pool.
Donna-Louise “A perfect relaxing paradise resort.”
06 Mar 2025
The lagoon pool with a beach entry and white sand is simply stunning. This resort is so relaxing and is picture perfect.
