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Calle de la Merced, 13, Burgos, 09002 (show map)
Hotel Overview
Formerly NH Palacio de la Merced
Before July 2019 NH Collection Palacio de Burgos was known as NH Palacio de la Merced

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for NH Collection Palacio de Burgos
Each day we'll check prices and send you an email for your selected dates at NH Collection Palacio de Burgos. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of NH Collection Palacio de Burgos
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service
Pools and wellness
Fitness centre, Sauna, Solarium
Front-desk/reception area services
24-hour front desk, Luggage storage, Safety deposit box
Entertainment and children services
Babysitting/child services
Cleaning services
Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bathroom, City view, Clothes rack, Electric kettle, Flat-screen TV, Heating, Landmark view, Riverview, Safety Deposit Box, View, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
- The name on the credit card used for the booking should correspond to the guest staying at the property.- Pets should not be left alone in the room- Pets are not allowed in the common food and beverage areas of the hotel- The use of a dog leash is mandatory in the common areas of the hotel- Any damage caused by the animal will be the responsibility of the owner and a charge will be made to the credit card for the replacement of the damaged object- In case of noise or inconvenience caused by the pet, the hotel reserves the right to cancel the stay of the client and the pet- The pet should not use the bathroom or the showers in the rooms- It is not allowed to use towels or sheets to clean the animal- The rules referring to the spaces in which the access of pets is not allowed, do not apply to the case of guide dogs- Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, maximum weight 25 kg. A charge of EUR 35 per night will be applied (maximum 2 pets per room). Guide dogs are free of charge.
Traveller reviews

“Really enjoyable stay in luxury.”
15 Jan 2025
Very spacious room in a superb building. Very clean and well appointed. The breakfast buffet was excellent. Car park under the hotel was a bonus.

“Wonderful historic property, comfy bec & great riverside walks for the dog.”
13 Jan 2025
Wonderful historic property with great views & access to old city. By the river so great walks for the dog. Very comfortable bed! Secure parking. Staff all very friendly and helpful

“Excellent location to stay in lovely Burgos”
13 Jan 2025
Perfect location to see wonderful Burgos Staff lovely - especially breakfast ladies very friendly and helpful Quiet comfortable room

“Great hotel and fabulous location”
12 Jan 2025
Great location. If you like church conversion you would like this hotel. We are happy to come back great breakfast

“Very good”
12 Jan 2025
Great style and location . The free coffee is a plus and the breakfast is great

“Very nice hotel but a bit overpriced”
08 Jan 2025
Beautiful hotel, very well located, accepts pets, nice breakfast

“Amazing place”
05 Jan 2025
Amazing building,fantastic location. You can walk straight into the old center. Great breakfast

“Short stay in Burgo Pet fees too high”
03 Jan 2025
Hotel is in a great location in the centre. Rooms are a good size and quite stylish. Breakfast was great. Staff v friendly too.

“Excellent place to stay”
24 Dec 2024
Stunning hotel with so much character the fact that it is a maintained historic building and that the staff are passionate about its history make it even better

“Very good”
17 Dec 2024
Staff were helpful. The hotel is in a magnificent building. It's decor is a bit dated but was a lovely place to stay. Very convenient for the centre.
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Hotels Nearby
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Silken Gran Teatro
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Hotel Cuéntame La Puebla
Distance : 0.66 KM
Hostal Lar
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Happy Hostal Carrales
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Crisol Puerta de Burgos
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Hostal Santiago 2
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