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Bürgenstock, Bürgenstock, 6365 (show map)
Hotel Overview
Formerly Bürgenstock Hotels & Resort - Waldhotel & Spa
Before December 2024 Waldhotel by Bürgenstock was known as Bürgenstock Hotels & Resort - Waldhotel & Spa

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Waldhotel by Bürgenstock
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When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Waldhotel by Bürgenstock
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Billiards, Canoeing, Cycling, Diving, Fishing, Golf course (within 3 km), Hiking, Snorkelling, Tennis court, Water sport facilities (on site)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Solarium, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Chapel/shrine, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Bidet, Cable Channels, Coffee machine, Desk, Dining area, Dining table, Electric kettle, Entire unit located on ground floor, Entire unit wheelchair accessible, Fan, Fireplace, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Hypoallergenic, Interconnected room(s) available, Iron, Ironing Facilities, Kitchenette, Kitchenware, Landmark view, Laptop safe, Linen, Microwave, Minibar, Mountain view, Outdoor furniture, Oven, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Terrace, Toaster, Toilet, Towels, Towels/Sheets (extra fee), Tumble dryer , TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that dinner includes a 3 course chef choice / set menu at the Verbena Restaurant only. Reservation is required.Children under the age of 16 are not permitted to access the Waldhotel Spa.When booking rooms for 5 or more nights different policies and conditions apply.Please note that Spa access is only included in some room typesSpa and pool access for children is limited to some hours in the dayResort activities and offerings are subject to Seasonality.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Superb”
18 Jan 2025
Very clean, amazing facilities, professional staff

“Superb”
08 Jan 2025
Everything was great. Breakfast with a la carte options. Lunch and dinner were delicious. The spa. The view. Staff. Can't complain about anything. A bit expensive but worthy

“An amazing experience. Wonderful hotel”
03 Jan 2025
Spotlessly clean, great spa and wonderful food was enjoyed. Stunning location on the side of the mountain!

“Superb”
30 Dec 2024
Fantastic property! Beautiful architecture, surrounding views across lake and mountains make this place a great retreat, yet it is very well connected to Luzern. Cuisine is exceptional and staff are wonderful. Will be returning to experience spring as well, great all year location!

“A perfect White Christmas at the Waldhotel.”
30 Dec 2024
Wonderful staff at Waldhotel, especially those in the restaurant are very attentive to our needs and requests. Excellent food at Verbena restaurant, both in terms of quality, taste and presentation. It started to snow the day we arrived. The Burgenstock turned into a winter wonderland with spectacular views. Great spa. It was a treat to appreciate the snow falling while enjoying the hot outdoor pool:-) Free tickets for the furnicular and boat to Lucerne was a plus.

“I am thankful that my family was able to have a wonderful vacation.🙏❤️”
15 Dec 2024
We spent 7 days on a family vacation here. All staff were really friendly. In particular, the service from the restaurant staff was perfect. We would also like to thank the staff who help us with valet parking every day. It was also really nice to be able to enjoy a new menu every night. The food is really delicious. My family will definitely spend our summer vacation here next year. Thank you

“A nice resort, a bit overpriced, recommended to visit in the Spring or Summer!”
30 Nov 2024
The staff is very friendly. Housekeeping was excellent. The rooms very spacious. The spa is also very nice. The trip to Luzern with the Catamaran was very nice.

“The most fantastic experience!”
25 Nov 2024
Everything was incredible! All of the staff we encountered were so friendly and helpful. The hotel itself was beautiful and the room was very comfortable. We loved having access to the spa. It was great to walk around the resort - the views are breathtaking! Having the funicular and ferry included was fantastic as we were also able to visit Luzern for a while. The food at Spices Restaurant and the service was exceptional! Highly highly recommend. We LOVED our stay.

“A True Luxury Experience”
19 Nov 2024
This hotel exceeded all my expectations. The service was excellent, and the staff made me feel very special. The design is beautiful, and the rooms are comfortable with great attention to detail. The dining experience was outstanding, with fresh and delicious meals paired with exceptional service. The spa, overlooking stunning views, added another layer of relaxation to my stay. I stayed here to celebrate my birthday and was warmly welcomed with a thoughtful gift of champagne and chocolates. It was an unforgettable experience, and I will definitely return in the future.

“The Waldhotel is impeccable. The hotel offers everything, as described. What isn’t mentioned is just how utterly lovely,”
10 Nov 2024
Location - easy to get to, surrounded by nature and with breathtaking views. Facilities - gym, spa, saunas. Staff - so incredibly warm and friendly!