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G-01, Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, Bukit Mertajam, 14000 (show map)
Hotel Overview
Formerly SKY Residence Prai Managed by The Ascott Limited
Before May 2023 Citadines Prai Penang was known as SKY Residence Prai Managed by The Ascott Limited
Before January 2022 Citadines Prai Penang was known as Sky Residence Prai

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Citadines Prai Penang
Each day we'll check prices and send you an email for your selected dates at Citadines Prai Penang. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Citadines Prai Penang
General
Free parking, On-site parking, Parking, Pets allowed, Private parking
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Fitness centre, Hot tub, Outdoor pool, Outdoor pool (all year)
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Safety deposit box
Cleaning services
Laundry
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, Bidet, Desk, Dining area, Dining table, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Kitchenette, Linen, Microwave, Refrigerator, Shower, Slippers, Sofa, Telephone, Towels, Towels/Sheets (extra fee), Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Pets are allowed on request. There is a surcharge of 50% off the PROPERTY rate and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Traveller reviews

“Superb”
14 Mar 2025
A regular here. Room is nice, well equipped and clean as usual. Bed is comfy. Location is convenient, car park sufficient.

“Spacious Stay with Great Location, and Free Coffee Perks Made Up for the Drawbacks”
10 Mar 2025
The space was generous, the location was nice, and the free-flow coffee in the lobby was a fantastic perk!

“Perfect!”
03 Mar 2025
The property seem to look even better in real, friendly and helpful staffs and the unit was clean and comfortable with access to many things around. It was spacious and and well equipped, definitely coming back when I’m back in Penang

“Superb”
03 Mar 2025
We stayed a night in a 2-bedroom executive with 2 bathrooms. It's very clean and comfortable. Ample parking is available. Microwave and washing machine are provided. The kitchen is quite well equipped.

“Terrible breakfast, otherwise ok.”
27 Feb 2025
The breakfast was terrible. Swimming pool was nice and clean. Room needed maintenance, did not like having to fetch drinking water from the corridor as there was none in the room.

“We enjoyed our stay and made great memories”
20 Feb 2025
The ambience and location were perfect. We also loved the facilities and convince in the room.

“Good”
15 Feb 2025
Bedroom and living area separated with 2 Tvs. -Coffee as a welcome drink -kitchen with electric stove

“Value for money”
10 Feb 2025
Room was clean and comfortable. Very quiet especially on the higher floor. Amazing view from the corridor.

“Pleasant stay and will consider to stay in this property if come to visit this area again.”
02 Feb 2025
Breakfast is a little too simple. But there are so many restaurants infront and at the back of the hotel. There are two food courts within 3-5 minutes walk from the hotel.

“Great apartment in the wrong location”
27 Jan 2025
The apartment is spacious and super comfortable. We almost felt at home. Pool is also great