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Cpt.Av.Alex Serbanescu 18-20, Bucharest, 014292 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Crystal Palace Hotel
Each day we'll check prices and send you an email for your selected dates at Crystal Palace Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Crystal Palace Hotel
General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere
Activities
Cycling
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Grocery deliveries, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Sauna
Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box
Common areas
Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, Coffee machine, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Minibar, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, Towels, Tumble dryer , TV, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Great”
11 Jan 2025
Great breakfast, very clean, comfortable bed, big room and nicely designed, very nice staff, nice restaurant.

“Great stay”
02 Jan 2025
Breakfast was great. Staff was super kind and attentative.

“Brilliant hotel”
16 Dec 2024
It was a lovely to hotel to stay in. Location is good, 20 mins drive from the Otopeni Airport. Rooms are clean, spacious, and quiet. I also enjoyed drinking my coffee on the sitting area next to the window which had a nice view. We travelled with our 1 year old and I have not been disappointed about the facilities such as cot and baby chair. The breakfast was delicious and diverse. Exceptional staff and service. They were very professional, kind, friendly and always ready to help. Excellent service for the money I have paid.

“Exceptional service, amazing staff and great location!”
05 Dec 2024
The front desk have been very accommodating to my requests. They have gone that extra mile to make it very special for my partner’s birthday, offering a bottle of wine, a fruit platter and even upgraded our room! Cannot thank the reception team enough! The suite was very spacious, breakfast was great, very clean and all the staff were friendly and polite!

“Excellent stay”
22 Nov 2024
Very welcoming staff, professional and warm, ready to act on the spot to make one's stay comfortable. The facilities were clean and well maintained. The restaurant served continental breakfast with a variety of choices and very good drinks like tea, coffee, juices, water. The restaurant hosts did everything possible to make your meal pleasant and enjoyable. All tables were always clean and well arranged for the next guest. I will return with pleasure and I recommend this hotel and the excellent team.

“Enjoyable”
21 Nov 2024
This is the second time staying at Crystal Palace the staff are amazing they can’t do enough for you. Clean rooms with friendly staff

“Superb”
13 Nov 2024
Excellent staff, high standard services, warm welcome with a very pleasant surprise as we proactively got an upgrade to junior suite room that we appreciatted very much! Great & delicious food during our stay👍

“Great stay”
05 Nov 2024
All the staff were lovely (at the Reception and during breakfast). Our room was great (received a comp upgrade as well - thank you so much!), with a coffee machine, bathrobes and slippers. And the bathroom was one of the most spacious bathrooms I have ever seen, fantastic for 2 x ladies staying :) The breakfast buffet was amazing quality, with hot and cold options, fruit etc, and slightly different every day. The location of the hotel is perfect, 15 minutes by car to the airport and a short walk to the metro station, which takes to you the city centre in 10 minutes.

“Great location to spend a night before morning flight, we will come back”
04 Nov 2024
The stuff, the breakfast, the location near the airport

“Clean, smells lovely, delicious drinks and food and friendly helpful staff.”
28 Oct 2024
Very clean, smells lovely and staff are friendly and welcoming.