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East Over Cliff, Bournemouth, BH1 3DN (show map)
Hotel Overview
Formerly Hallmark Hotel Bournemouth Carlton
Before September 2020 Bournemouth Carlton Hotel, BW Signature Collection was known as Hallmark Hotel Bournemouth Carlton
Before June 2020 Bournemouth Carlton Hotel, BW Signature Collection was known as Hallmark Hotel Bournemouth Carlton
Before December 2018 Bournemouth Carlton Hotel, BW Signature Collection was known as Menzies Hotels Bournemouth - Carlton

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Bournemouth Carlton Hotel, BW Signature Collection
Each day we'll check prices and send you an email for your selected dates at Bournemouth Carlton Hotel, BW Signature Collection. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Bournemouth Carlton Hotel, BW Signature Collection
General
On-site parking, Parking, Pets allowed, WiFi everywhere
Activities
Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Beachfront, Indoor pool, Indoor pool (all year), Outdoor pool, Outdoor pool (seasonal)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Bath or Shower, Bathroom, Carpeted, Electric kettle, Entire unit wheelchair accessible, Flat-screen TV, Hairdryer, Heating, Iron, Linen, Sea view, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
16:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
For advance purchase rates and 2-night getaway rates:
The credit card you have reserved and paid for this reservation with will need to be shown on arrival at the hotel. Failure to provide this could result in your reservation being cancelled if you are not able to provide an alternative method of payment.Parking is subject to availability due to limited spaces.
Traveller reviews

“Fair”
13 Apr 2025
I love the hotel & have stayed there a few times yet this time I was extremely disappointed with my room...I paid to have a superior room as I have many times before yet to my dismay the room was no bigger than a standard I also had to ask for towels & cups. When I asked if they could switch rooms I was told there was no other rooms available yet the rooms either side of me were both vacant and a lot more superior than mine but the highlight was when the manager was rude to my friend who only came to bring my birthday present was asked NOT to be rude and there was absolutely no need to speak down to her responded by telling her he would speak down to her because she was DIRT!!!! Needless to say (and with sadness) I shall no longer be staying at the Carlton hotel again

“Superb”
06 Apr 2025
Room clean and comfortable. Easy access for people with restricted mobility.

“Very good”
31 Mar 2025
The family room is spacious, offering a nice side view of the sea and good natural light; it also has a good distribution of lighting, practical when putting the little one to sleep. The location is excellent!

“excellent stay we only stay one night a couple of times a year”
31 Mar 2025
we stayed on the third floor above reception biggest room with a sea view we have had so far

“Superb”
10 Mar 2025
Lovely clean room & facilities, beautiful views and friendly staff, will be returning 😀

“Lovely hotel, highly recommend.”
09 Mar 2025
Spacious room, good facilities, delicious breakfast, friendly staff

“Excellent”
04 Mar 2025
Excellent large room . Traditional and well kept building. Excellent staff.

“Very good”
04 Mar 2025
Location . Sue lady at reception was helpful and welcoming. Will be returning again

“A delightful hotel stay . Charming staff. Attractive decor.”
25 Feb 2025
Warm welcome and very helpful duty manager. Cold room but enhanced by heaters as the boiler had broken down apparently . Restaurant staff were also very helpful and accommodating.

“Despite the problems we would stay again.”
22 Feb 2025
Good location - very friendly staff - welcoming on reception and throughout the hotel Good breakfast and clean room.