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Betolovoto Area (between Bansko and Razlog, Kulinoto 5 str ), Bansko, 2760 (show map)
Resort Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Terra Hotel
Each day we'll check prices and send you an email for your selected dates at Terra Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Terra Hotel
General
On-site parking, Parking, WiFi everywhere
Activities
Billiards, Cycling, Fishing, Golf course (within 3 km), Hiking, Horse riding, Ski equipment hire (on site), Ski school, Ski storage, Skiing, Table tennis
Services
Free WiFi, Internet services, WiFi
Food & Drink
Packed lunches, Restaurant, Room service, Snack bar
Pools and wellness
Fitness centre, Hammam, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Solarium, Spa and wellness centre
Transportation
Airport shuttle, Car hire, Shuttle service (free)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Luggage storage, Safety deposit box
Common areas
Games room, Garden, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground
Cleaning services
Daily maid service, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, Desk, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Linen, Outdoor furniture, Refrigerator, Seating Area, Shower, Slippers, Sofa, Telephone, Terrace, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the kitchenware is available only in the annex building, upon request and it is not included in the room rate.If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“we had a good time, and the SPA was wonderful after skiing”
08 Jan 2025
very good massage, nice jacuzzi, nice dry sauna, good food at dinner and breakfast, very clean bathroom.

“Family stay”
29 Dec 2024
Good place for relaxing and quite stay , staff and pool

“Superb”
28 Oct 2024
Me and my wife had a great weekend there. Very kind and positive crew. Also we received a compliment from the hotel, instead of a double room we had an apartment. Food was tasty. And the scenery from our terrace was just amazing. I strongly recommend it 🔥

“Surely the best hotel in the area!!”
13 Oct 2024
Great location, amazing view, awesome atmosphere. Apartment was super spacious and clean. Staff was very friendly. Thank you very much!

“Good value for money.”
24 Sep 2024
SPA zone was good. The massage was great - kudos to the staff - great experience and also excellent value for money. Pool and jacuzzi were clean. Location is okay, there are enough free parking spots. Rooms are spacious. Breakfast was okay. The lobby bar has many entertaining options and prices are okay. The kids center was good and toys are of good quality.

“Good”
22 Sep 2024
Location was good, the view is great. We have booked a romantic jacuzzi for 2 people, that saved the whole experience and it was definitely worth it.

“Great place to stay when visiting Bansko and Ralph”
12 Sep 2024
Everything was great! Nice facilities and location. 10 min drive from Bansko.

“I love this place and would be great to get back to, but it does need a bit of TLC”
20 Jun 2024
This is my 4th time visiting in the past 10 years. The SPA was great (although no staff available), swimming pool was well heated and comfortable. The room was spacious and had a small kitchen with a coffee maker and a kettle, washing machine too, beautiful view towards the golf club, room was clean (apart from the top of the wardrobe and some spider webs on the terrace), location is good.

“Superb”
13 Jun 2024
The pool wasn't very clean which is a minus. The other things was perfect.

“Nice place, bad service”
08 May 2024
The front desk staff is friendly and pleasant. The same does not apply to everyone from the restaurant. Nice spacious pool. Pleasant jacuzzi. There is a mountain trail nearby the hotel that allows for a pleasant hike and a good view of the Razlog plain from an observation deck.