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Hotel Hermes Palace Hotel Banda Aceh (formerly Hermes Palace by Bencoolen)

Jalan T. Panglima Nyak Makam, Banda Aceh, 23117 (show map)

7.3

Good

134 verified reviews

1/40

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Hotel Overview

Hermes Palace Hotel Banda Aceh features free bikes, fitness centre, a garden and terrace in Banda Aceh. With a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel provides an outdoor swimming pool and room service.
At the hotel, the rooms come with a desk. Each room has a flat-screen TV, and certain rooms at Hermes Palace Hotel Banda Aceh have a city view. Guest rooms will provide guests with a fridge.
Guests can enjoy playing billiards, or take advantage of the business centre. Speaking English and Indonesian, staff will be happy to provide guests with practical guidance on the area at the 24-hour front desk.
Harapan Bangsa Stadium is 7.3 km from the accommodation. Sultan Iskandar Muda International Airport is 11 km away, and the property offers a paid airport shuttle service.

Formerly Hermes Palace by Bencoolen

Before March 2024 Hermes Palace Hotel Banda Aceh was known as Hermes Palace by Bencoolen

Before August 2020 Hermes Palace Hotel Banda Aceh was known as Hermes Palace Hotel Banda Aceh

Before June 2019 Hermes Palace Hotel Banda Aceh was known as Hermes Palace Hotel Banda Aceh

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Rooms List

Deluxe Double or Twin Room - enter dates to see room photos

This air-conditioned room is equipped with a flat-screen TV, a personal safe and a minibar. It has a seating area, a dining room and a kitchenette. The private bathroom is stocked with a hairdryer, slippers, bathrobes and free toiletries.

Grand Deluxe Twin Room - enter dates to see room photos

Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

Junior Suite - enter dates to see room photos

Featuring free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker.

Executive Suite - enter dates to see room photos

The pool with a view is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 2 beds.

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Facilities of Hermes Palace Hotel Banda Aceh

General
Free parking, Parking, WiFi everywhere

Activities
Billiards

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (snacks)

Pools and wellness
Fitness centre, Massage, Outdoor pool, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box

Common areas
Garden, Sun terrace, Terrace

Entertainment and children services
Karaoke

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bathroom, Cable Channels, Carpeted, City view, Desk, Dining area, Dining table, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Linen, Minibar, Mosquito net, Pool view, Refrigerator, Safety Deposit Box, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toaster, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, Video, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet

Last updated: 15 Jan 2025 - Update now

Hotel Policies

Check-In
14:00:00- hours

Check-Out
-11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Traveller reviews

7.3

Good

134 verified reviews

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Diana

“Great breakfast”

10.0

02 Sep 2024

We booked here only for one night and it was OK. We have been in other five star hotels and this one is in comparisson a province five stars. For the price fully OK, not much to complain, except that there were only 1 bath towel per person provided, no face towel. Our rooms needed some renovation but was clean and quiet. The personal is proffesional and friendly. They stored our luggage while we visited the town. The breakfast was great, lot of choice and live counters. Mostly Asian food, which was delicious (we avoid Western food while in Asia).

William

“Superb”

10.0

18 Jun 2024

We loved the breakfast! Everything was fresh and there were so many delicious options. We ate dinner there as well because the food was so good and the staff was so helpful and kind. We highly recommend this hotel!

Simon

“Good, comfortable hotel which could be superb with a little updating.”

7.0

15 Jun 2024

Good central location. Very comfy bed. Bathroom good with great shower. Friendly staff. Breakfast choice reasonably good. Air con in room very good. WiFi pretty good in room and in public areas.

Muhamad Fairuz

“Value for money for 5 star rated hotel & excellent staff services”

8.0

02 Jun 2024

Nice local food, excellent staff. The front desk called me to make sure the room could be cleaned even though the privacy light was on, because they saw that I was out and not in the room, thanks Ninda (If i not mistaken her name)

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Hotel Hermes Palace Hotel Banda Aceh (formerly Hermes Palace by Bencoolen)

Jalan T. Panglima Nyak Makam, Banda Aceh, 23117 (show map)

Hotel Overview

Formerly Hermes Palace by Bencoolen

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Deluxe Double or Twin Room - enter dates to see room photos

Grand Deluxe Twin Room - enter dates to see room photos

Junior Suite - enter dates to see room photos

Executive Suite - enter dates to see room photos

Map

Setup a Price Alert for Hermes Palace Hotel Banda Aceh

Facilities of Hermes Palace Hotel Banda Aceh

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Great breakfast”

“Superb”

“Good, comfortable hotel which could be superb with a little updating.”

“Value for money for 5 star rated hotel & excellent staff services”

Never miss a deal in Banda Aceh

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