Hotel Sheraton Baku Intourist (formerly Intourist Hotel Baku Autograph Collection) 

09 Apr 2025

It was a lovely place to stay in- on the boulevard, beautiful walk to the old town. Lovely view from sea facing rooms. I was given an early checkin after an early international flight. It was really a great gesture. The girl Farida who checked us in spent considerable time giving us great tips. And ofcourse the Manager Vahid was leading it all wonderfully- every time ready to help and support. Loved my stay. Thanks

01 Apr 2025

Our stay at Sheraton Baku Intourist was absolutely wonderful! We loved everything — the room was clean and comfortable, with daily housekeeping that kept everything neat and tidy. The breakfasts were delicious and a perfect start to each day. We would especially like to thank two outstanding team members — Yusuf and Kristina. Yusuf always welcomed us warmly when we returned from exploring the city, and his friendly attitude made us feel truly at home. Kristina was incredibly helpful and kindly arranged a late check-out for us free of charge, which we really appreciated. Thanks to their professionalism and hospitality, our experience at the hotel was not only pleasant but truly memorable. We would love to come back again!

31 Mar 2025

Great location - Every tourist areas are near by, Neat & clean room, dedicated staff, overall a good experience

13 Mar 2025

A well organized friendly team of staff , who looked after us with care , helpful with attention to detail to make our stay comfortable.

04 Mar 2025

I would like to express my deepest gratitude to the Sheraton Hotel for an unforgettable holiday and the highest level of service! This is a place where every guest is surrounded by attention, care and sincere warmth. I would like to say special words of admiration about the wonderful staff who make your stay here truly special. Kristina and Sabira from the reception are incredibly friendly, attentive and professional. Their sincere smiles and willingness to help in any situation create an atmosphere of comfort and hospitality. Special thanks to Gunay, who is responsible for the cleanliness of the rooms. Everything is always perfectly cleaned, fresh and cozy, you feel real comfort, like at home. Sheraton Hotel is a place where you want to return again and again. Thank you for your work, warmth and high level of service! You are the best!

01 Mar 2025

The rooms are large and cleaned everyday. Personnel is nice and very helpful. Breakfast is great. Manager helped to resolve difficult situation.

28 Feb 2025

Having traveled to 12 countries (not bragging, just setting the scene), I can confidently say that this hotel delivered the best hospitality I’ve ever experienced—and that’s saying something! First off, a big shoutout to Ms. Sabira for the seamless early check-in (she might have psychic powers because she knew exactly what I needed after my journey). Then there’s Mr. Yusuf, who handled all my random questions with patience that deserves a medal. And let’s not forget Ms. Kristina, whose energy and ever-smiling face made me feel like I was staying at a seven-star resort for VIPs. Seriously, the whole staff was so warm and welcoming that I felt pampered like a celebrity—minus the paparazzi. The rooms? Spotless. The food? Delicious and reasonably priced (a rare combo!). The vibes? Immaculate. This Sheraton might be easy on the wallet, but the experience was top-tier—one of the best in the Bonvoy group! Kudos to the incredible team at Sheraton Intourist—10/10, would happily return (or even move in if they let me!).

16 Feb 2025

Very good hotel.I like my stay .Staff from reception Nuran,Safarali very good boys helped me with everything .From restaurant Leyla and Akram also very good.Excellent stay Wish to come again Thank u

15 Feb 2025

The location is perfect—close to the sea and surrounded by beautiful restaurants. The staff was very polite and helpful. The breakfast was excellent, offering a wide selection of delicious meals. I would definitely recommend this hotel, especially for business travellers.

11 Feb 2025

First of all, the staff was excellent. They were all friendly, polite, and truly helpful. Fidan Yusifova, Tahmina Macidova, and Anar Kerimov, in particular, were outstanding. They are all extremely kind and sincere people. The breakfast was fantastic, offering a wide variety of fresh and delicious products. Despite being a buffet, the restaurant staff personally served omelets, tea, and coffee right to your table. The location is simply perfect, right in the heart of the city. However, staying in a sea-view room is an absolute must at this hotel. From the balcony, you can enjoy a breathtaking view of the Caspian Sea with so many attractions. The Old City (İçərişəhər) is only about 30-minute walk away. Those who rent a car have access to both indoor and outdoor parking facilities. Additionally, there is a bus stop right in front of the fire station next to the hotel.