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Calle 26 entre av 3 y av 5 Col Mario Villanueva Madrid, Bacalar, 77930 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Poza Clara Sanctuary
Each day we'll check prices and send you an email for your selected dates at Poza Clara Sanctuary. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Poza Clara Sanctuary
General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service, Snack bar
Pools and wellness
Outdoor pool, Outdoor pool (all year), Private beach area
Front-desk/reception area services
24-hour front desk, Luggage storage
Common areas
Garden, Sun terrace, Terrace
Cleaning services
Daily maid service
Miscellaneous
Air conditioning, Family rooms, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, Cable Channels, Children's high chair, City view, Cleaning products, Clothes rack, Dining area, Entire unit located on ground floor, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Iron, Kitchenette, Kitchenware, Linen, Minibar, Mosquito net, Outdoor dining area, Outdoor furniture, Patio, Pool view, Private entrance, Private Pool, Seating Area, Shower, Sofa, Tea/Coffee Maker, Terrace, Tile/Marble floor, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by stairs only, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews

“Very good”
15 Apr 2025
Room was huge Shower good with hot water. Fabulous location Pool nice Staff very friendly

“Comfortable stay with great staff in an amazing location.”
04 Mar 2025
Great location, comfortable rooms, nice swimming pool and great staff.

“We enjoyed our stay”
01 Feb 2025
The food in the restaurant was good. However, there was loud music videos playing. The coffee was not drinkable. Location was great, room very nice but without inside table and chairs.

“Relaxing and confortable!”
21 Jan 2025
Quiet and relaxing place. Well equipped and spacious room. Big and nice balcony and, nice pool. Location just 2 blocks front town's centre and the "lake".

“Good”
17 Jan 2025
Staff was really nice. The rooms downstairs are very moldy because the climate is Just very humid. However, It was so moldy, that we couldn't sleep there with our kids. They offered us a new room immediately. It was upstairs, had better ventilation and the mold is just in the bathroom. The hotel ammenities are nice, the pool is clean, they offer free drinking water and the attached restaurant is yummy. The Beach club is basically just a simple access to the lagoon, but very beautiful. It's close to the center which is very lovely in the evenings. With kids it's also great during the day because the central square has a lot of playgrounds where the small one can play.

“We fondly remember this accommodation and nearby dining.”
17 Dec 2024
We appreciate the good location of the hotel, the grooming, the comfortable sleeping and the cleanliness. Front desk service diligent and helped us connect to a different SSID as the standard wifi offered was very weak. We didn't take advantage of the inviting swimming pool as it often rained heavily. The biggest advantage was the excellent "Mr Taco" restaurant opposite.

“Good place to crash around bacalar, apart from the mold”
06 Dec 2024
The location was good, the swimming pool was nice and clean, quiet neighbourhood

“Beautiful Bacalar”
17 Nov 2024
Great location, friendly staff, clean room, great pool for cooling down and the lagoon club was great to chill out at.

“Good”
17 Aug 2024
Really nice location in the lovely Bacalar and a great balcony for relaxing.

“Good value for money and great location”
16 Aug 2024
The staff is really nice and helpful. They have their own access to the laguna further down the coast which is nice. The room has all basics and is comfortable. The swimming pool was nice to have! They have a restaurant which we tried breakfast there and it was nice food.