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363 Queen Street, Auckland, 1010 (show map)
Apartment Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Quest Auckland Serviced Apartments
Each day we'll check prices and send you an email for your selected dates at Quest Auckland Serviced Apartments. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Quest Auckland Serviced Apartments
General
On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Grocery deliveries, Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Fitness centre
Front-desk/reception area services
Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bathroom, Carpeted, City view, Clothes rack, Desk, Dining area, Dining table, Dishwasher, Electric kettle, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Linen, Microwave, Oven, Private flat in building, Refrigerator, Satellite Channels, Seating Area, Shower, Sofa, Stovetop, Tea/Coffee Maker, Telephone, Toaster, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that Quest Auckland Serviced Apartments requires a valid photo ID and full payment upon check in.Please note that Quest Auckland Serviced Apartments requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges.Please note that there is a 4% charge when you pay with a American Express credit card and a 2% charge when you pay with a Visa/MasterCard or Paywave Please note that there will be no housekeeping service on public holidays. Servicing of rooms is as follows:1 night stays - Serviced daily2-4 night stays - Serviced every second day5 night stays - Serviced twice weeklyLimited Housekeeping Servicing during Covid, Please see/ask Reception for updated servicing hours and days.Please make sure the booking guest name matches ID passports or NZ driving license and Card details given, Reception will request to see Card and ID upon arrival.Bathroom Refurnishments Start April 2024 .Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Clean, great location, everything I needed was there”
19 Feb 2025
Clean, great location, everything I needed was there

“Superb”
16 Feb 2025
The staff were exceptional, so helpful and friendly. Perfect location for AUT.

“Superb”
16 Feb 2025
The receptionist was absolutely amazing. she could not have been more helpful.

“Superb”
15 Feb 2025
Lovely studio apartment,everything you could want. Comfy bed,great shower, fab little kitchen,handy to the Civic where the show was!

“Beautiful apartment, too noisy environment for me”
14 Feb 2025
Well made fresh appartment with nice kitchenette, balcony with beautiful view on park and Sky tower. Close to the city centre. Very friendly staff :-)

“Great location for visiting Auckland”
11 Feb 2025
Fabulous views, comfy bed and apartment overall; well equipped; on a bus route up and down Queen Street

“Everything we needed for a great stay.”
09 Feb 2025
The staff were fantastic in recommending places to eat in the area. They were friendly and helpful. We had everything we needed. Couldn’t complain.

“Excellent room, location and value for money - Will be back again!”
08 Feb 2025
The staff were so helpful, helped store our bags and assisted with transport back to the airport. It was our honeymoon and they made such an effort to make us welcome with chocolates & wine!! The room was very clean, spacious and cool with excellent views of the park Great bathroom with cleaning facilities to use

“Superb”
07 Feb 2025
Beautiful room really clean washing machine and dryer

“We thoroughly enjoyed our stay and will be back. Thank you.”
06 Feb 2025
The staff were extremely accommodating . We managed to get a car park as well. It was perfect for our night event at the Kiri Te Kanawa Theatre, which was a very short walk. It was very quiet and we had a view over the park at the rear of the building.