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Resort Overview
Formerly Hotel ACAO
Before December 2022 Hotel New Akao was known as Hotel ACAO
Before June 2022 Hotel New Akao was known as ACAO Royal Wing
Before November 2021 Hotel New Akao was known as Hotel New Akao Royal Wing
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
HORIZON Superior Double Room - Non-SmokingSetup a Price Alert for Hotel New Akao
Each day we'll check prices and send you an email for your selected dates at Hotel New Akao. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel New Akao
General
On-site parking, Parking, Private parking, WiFi everywhere
Activities
Cycling, Snorkelling, Table tennis
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant
Pools and wellness
Hot spring bath, Indoor pool, Indoor pool (all year), Outdoor pool, Outdoor pool (seasonal), Sauna, Spa and wellness centre
Transportation
Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Luggage storage, Safety deposit box
Entertainment and children services
Karaoke
Cleaning services
Daily maid service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathroom, Bidet, Desk, Electric kettle, Flat-screen TV, Hairdryer, Heating, Refrigerator, Safety Deposit Box, Sea view, Shower, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, View
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Guests staying in "Pet Room King" must submit a copy of their pet's vaccination certificate.
You will also need to agree to the consent form that we will send you in advance.
Please note that if you do not submit and agree to this, we will not be able to accept your stay.Please note that in order to ease congestion and allow for smoother movement within the hotel, the hotel will be installing additional elevators in the Ocean Wing on the following dates: 2nd September, 2024 - 2nd June, 2025 *Scheduled.
*During the construction period, facilities inside and outside the hotel will be open as usual.
In addition, sales of some rooms will be suspended.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Traveller reviews
Congyi “Relaxing ocean side Onsen!”
07 Jan 2025
Loved the location and building ! Right by the ocean with free shuttle bus from the Atami station. Tried all 3 onsens. The buffet dinner at Nishiki was amazing. I’d love to come back
Berit “Superb”
01 Dec 2024
I was thoroughly satisfied with my stay at this hotel. The retro charm of the place created a unique and lovely atmosphere that I really enjoyed. The staff were incredibly friendly and very attentive to my dietary restrictions. I especially appreciated the onsen, which were wonderfully relaxing and perfect for unwinding. Overall, it was a delightful experience that I would love to repeat!
yim “Stayed a night”
30 Oct 2024
Scenery was great, food choices were plentiful, very basic hotel, dated. Value for money. Early chkout but we left the bags there and wondered around the night Property. Difficult to maintain such a hug Property, unlike the Japanese to not upkeeping it well.
Janyn “A highlight!”
23 Aug 2024
This is such a funny experience - it's like going back in time, or being on a movie set! Highly recommend!!!
David “The location, facilities, and food were well worth the stay.”
18 Jul 2024
The facilities were excellent, the staff efficient, courteous and helpful. The ocean view from the room and the onsen or hot springs bath was great. The variety and quality of meat, fish and vegetables offered at dinner and breakfast buffet were excellent.
philip “Great facilities and restaurant”
17 Jul 2024
Lots of great facilities and the included buffet dinner and breakfast was amazing.
Vanessa “Superb”
21 Jun 2024
The hotel is beautiful and has many things for guests to do. The facilities were also clean, and we were allowed to use the onsen for a while after checking out. The dinner and breakfast were included, and there were many food options to choose from as well.
Jamie “Enjoyable stay.”
02 Jun 2024
Great facilities. Spectacular views. 3 Onsens and lovely food.
Alexandra “If you like food halls, all inclusive service with millions of people: that is the place to be!”
31 May 2024
Super interesting to see and feel an all inclusive vacation package in Japanese style. Not a lot of foreigners, massive and impressive dinner/breakfast hall.
ROSEMARY “Great for a relaxing sea and onsen break”
29 May 2024
Fabulous location on the coast with incredible sea views. The Onsen spas were wonderful
