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Hotel Hotel Duman

Korgalzhyn highway, 2A , Astana, 010000 (show map)

7.9

Good

1438 verified reviews

1/40

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Hotel Overview

Featuring an indoor swimming pool, a spa, a bowling alley and a restaurant, this large hotel is centrally located in Astana. The 4-star Hotel Duman provides free private parking.
Spacious, air-conditioned rooms and suites at the Duman Hotel provide a city view and include a flat-screen TV with cable channels, and an en suite bathroom with free toiletries and bathrobes. Suites feature a separate living room.
A daily buffet breakfast is available at the Duman. The hotel’s restaurant serves traditional Kazakhstani cuisine, and a selection of European dishes.
The hotel’s guests can visit the fitness centre and the spa and wellness centre with sauna free of charge. You can enjoy a drink at the bar, or go dancing in the hotel’s night club. Free WiFi is available in the lobby bar.
Hotel Duman is a 15-minute drive from Astana Old Town. The hotel is 5 km from Astana Railway Station, and Astana Airport is 15 km away.

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Rooms List

Standard Double Room - enter dates to see room photos

Elegantly decorated room featuring air conditioning and a flat-screen TV. Also includes an en suite bathroom with free toiletries.

Deluxe Double Room - enter dates to see room photos

Elegantly decorated suite featuring air conditioning and a flat-screen TV. Also includes an en suite bathroom with free toiletries and a bathrobe. This spacious suite features a bedroom and a separate living room.

Executive Two-Bedroom Suite - enter dates to see room photos

Elegantly decorated suite featuring air conditioning and a flat-screen TV. Also includes 2 en suite bathrooms with free toiletries and a bathrobe. This suite features 2 bedrooms and a separate living room.

Presidential Suite - enter dates to see room photos

Elegantly decorated suite featuring air conditioning and a flat-screen TV. Also includes an en suite bathroom with free toiletries and a bathrobe. This incredibly large suite features a bedroom, a living room, a conference room, a well-equipped kitchen and a spacious bathroom.

Standard Twin Room - enter dates to see room photos

Elegantly decorated room featuring air conditioning and a flat-screen TV. Also includes an en suite bathroom with free toiletries.

Map

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Facilities of Hotel Duman

General
Free parking, On-site parking, Parking, WiFi everywhere

Activities
Bowling, Table tennis

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service

Pools and wellness
Fitness centre, Hammam, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking

Cleaning services
Daily maid service, Ironing service, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Bathrobe, Bathroom, Bidet, Cable Channels, Carpeted, Desk, Dining area, Flat-screen TV, Free toiletries, Hairdryer, Heating, Kitchen, Linen, Refrigerator, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Spa Bath, Telephone, Toilet, Towels, Wake-up service, Wardrobe/Closet

Last updated: 22 Jan 2025 - Update now

Hotel Policies

Check-In
14:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that children up to 3 years stay for free using existing beds. Please note that children from 3 to 12 years stay at 9000 KZT surcharge using extra beds.
Closing documents for Legal entities (certificate of completed work, invoice) are provided subject to the conclusion/existence of a corporate agreement. Closing documents for individuals (certificate of completed work, invoice) can be provided to all guests without any restrictions.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Traveller reviews

7.9

Good

1438 verified reviews

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Hotel Ratings (Click to select a rating)

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Micaela

“Fair”

6.0

13 Aug 2024

The staff were friendly and helpful. They up graded us which was nice. Location is good

Amit

“Over All Good to Stay”

8.0

28 Jun 2024

Room was good and clean. also WIFI connection is good

Mujahid

“Overall, our experience was satisfactory, although the air conditioning system was insufficient.”

7.0

26 Jun 2024

The hotel's location is highly advantageous, with numerous attractions in close proximity. The breakfast provided was satisfactory and fulfilled basic needs, although there is room for improvement. The staff demonstrated a friendly and accommodating attitude in addressing our requests. We encountered a technical issue with the air conditioning unit, but the hotel promptly offered an alternative room while the issue was being resolved. While the overall cleanliness was acceptable, there is potential for further enhancement. In summary, our experience was positive, leading us to extend our stay by an additional night.